A WeCare online profile allows you to preview public comments about your business
and weed out anonymous, malicious, or phony submissions. We notify you immediately
when any comment or review is submitted to your profile. You decide how to respond.
If it's a complaint you can:
- Resolve it with the customer and it won't post publicly.
- Reply with your own account or rebuttal.
- Request more information.
If you resolve it, we then go the extra mile: we'll ask the other party to write
a positive review and turn lemons into lemonade.