Manage Dispute Resolution Online Without Litigation

Respond to a Claim

PeopleClaim manages your dispute resolution more effectively and without litigation.

Whether you are a business owner, professional or individual, disputes are part of life. Resolving them early and fairly is the best way to reduce litigation risk, retain business and avoid problems and expense.

PeopleClaim can be used to resolve most common disputes. The fully automated, consensual process of online engagement, negotiation and settlement can be a highly effective alternative to legal processes.

Respond to a Claim #:

Enter the full 14 digit claim number: It looks like this: XXXXXXXX-XXXXXX. The claim number is located in your notification email or letter.

Has a PeopleClaim been filed against you?

You can review a claim without registering or responding

To view or respond to a claim:

Enter the claim number
Or click the link on your PeopleClaimTM email

How it works

1Confirm
Confirm the claimant and matters are known to you
2Review
Review claim details and proposed terms of resolution
3Respond
Respond by accepting, rejecting or negotiating or ask for more information

Unresolved claims

Claims that are not resolved after a minimum 10 day negotiation period may be posted on the PeopleClaim Registry; they are removed once resolved.

Features

Online efficiency — clear response forms make it easy for you to manage contract disputes, customer complaints, or issues about billing, rebates and warranties
Desktop negotiation — the PeopleClaim process narrows claim issues, helping you come to a mutually beneficial settlement quickly, right from your browser.
Settlement agreement — PeopleClaim helps you reach mutually satisfactory terms for proof of claim, release of damage, payment and other details
PeopleClaim registry — Claims that are not resolved after the claimant's deadline (minimum 10 days) may be posted on the PeopleClaim Registry and are removed when resolved

Benefits to vendors

Cost effective — PeopleClaim adds a layer of CRM without adding a layer of expense
Reduces risk of litigation and class action by managing disputes fairly and constructively online
Increases customer satisfaction and retention by uncovering problems early and resolving them quickly

What people are saying

Great idea, an eBay for dispute resolution!

— Joel Silver, M.D.
Palm Desert, CA

PeopleClaim makes good business sense. The process is logical and should increase customer satisfaction while reducing legal costs. Companies of all sizes should consider making it their preferred dispute resolution channel.

— Carl Singer
Former CEO Sealy, Timberland, BVD company and advisor to PeopleClaim.com

What Google does for impossible-to-find stuff PeopleClaim does for pain-in-the-neck dispute. We don't have to just stuff it any more when we get stiffed.

— James G. Meade, Ph.D.
Author, 'for Dummies' books