Public Mediation

My Claim vs. Angel Fabrics

A. E. vs. Angel Fabrics
12970 Reed Rd, Grafton, Ohio, 44044-9577, United States
Amount Involved: $2,005.60
Complaint(s): Problem with a service
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 2966479
    • Amount Involved: 2,005.60
    • Filed On: Jan 28, 2016
    • Posted On: Feb 08, 2016
    • Complaint(s):
      • Problem with a service
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"An order for 34 yards of upholstery fabric was ordered from Angel Fabrics, Grafton, OH, on March 9, 2015. The bill was paid in full, and the fabric was to be sent to the upholsterer in Naples, FL where we winter and have a condo. The fabric was never received by the upholsterer or by me in IN where I live.
I have called the telephone number on the order confirmation from Angel Fabrics; it is no longer in service. I have called the maker of the fabric, but it cannot find the right Angel Fabrics in its directory. I have called the Better Business Bureau in OH, but it cannot help me."
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Additional Communication Between Claimant and Angel Fabrics Hide
  • Apr 24, 2018, Claiming party added:

  • Money was not refunded. Communication was not responded to. Is my money worth more to you than your reputation?
    AE 4/24/18

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: replace original or similar fabric Feb 12, 2016 N/A
2. Replace: plus postage and upholsterer's fee Feb 12, 2016 N/A
Cash
1. replace 34 yards of chosen fabric Feb 12, 2016 $1,305.60
2. plus postage plus upholster's fee Feb 12, 2016 $700.00
3. Other – Pay for claim posting cost Feb 12, 2016 $7.99
Cash total : $2,013.59
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Money we were given was fully refunded on 1-25-16
    if they would have waited a few more days we would have sent it but after a dispute was filled we didnt"

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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