Public Mediation

Anthony D vs. Rob Klapper - Ashworth College

A. D. vs. Mr. Rob Klapper
6625 The Corners Pkwy Ste 500, Norcross, Georgia, 30092-3388, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 5687928
    • Amount Involved: N/A
    • Filed On: May 28, 2018
    • Posted On: Jun 30, 2018
    • Complaint(s):
      • Customer service runarounds
      • Bad business practices
      • "This feels like a scam to me."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I am a student at Ashworth college. And since I being attening the school I never got the help I needed when i reach out to them over the phone that act like i was a burden to them. I completed courses and the school updated there system and every thing i work for was lost. I reached out to them i was told i must redo the entire courses over. Now they told me that if i don't complete my program by July 27 my program will end. I could never get the school to send me my assignment. I demand a full refund of the money send to Ashworth college"
...
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Additional Communication Between Claimant and Mr. Rob Klapper Hide
  • May 29, 2018, Claiming party added:

  • I received a call from Ashworth college today 5/29/2018 they told me that they will close out my course I completed. And that they will send my new course so that I can move toward in my education. And that they will waive the courses extension fee Which they did not explain to me about the courses extension fee in the beginning of the enrollment. Also please do not hold this action of complaint against me if we or to settle this matter. I just want respect when I reach out to to the school for help. Hope that I can get a response to this matter and work something out so that I can move toward in my education. Thank you very much.

  • Jun 02, 2018, Claiming party added:

  • I want to settle this dispute with Ashworth college with a refund of the money send to Ashworth college.

  • Jun 02, 2018, Claiming party added:

  • If not settle by June 10 2018 I will notify my Facebook friends and post my claim publicly.

  • Jun 08, 2018, Mr. Rob Klapper (responding party) added:

  • Ashworth College has been working with Mr. Dukes to resolve his concerns. We are happy to continue the discussion offline. Mr. Dukes should follow up with our VP of Student Experience, Melissa Maddox.

  • Jun 08, 2018, Claiming party added:

  • as of June 15, 2018 I am withdrawing from Ashworth college. The reason: is the conduct of the tutoring department. And how I was treated when I reach out to them for help. And because of what happen to me in the beginning and the way I was neglected, and the improper, and misconduct, coming from bad management and the emotional, and psychological, affect, and impact, it had on me. There is no excuse for what happened to me mentally. It cause me emotional distress, and I am unable to address the requirements of the school. To settle this matter I am withdrawing from Ashworth college and demand a full refund of the money sent to Ashworth college. If not settle by June 10 or June 15, I will share my claim on Facebook, twitter, Google+ or by Email. Also my claim will posts on people claim website. Thank you very much for considering this matter. Have a good Day. Sincerely, Anthony Dukes AC1705785

  • Jun 14, 2018, Claiming party added:

  • I don't know what lie the school told but I know that I was treated poorly when I reach out to Ashworth college. God knows, I am some body and I can make it if I try. Just because you don't care about the students future it don't mean that I will give up.you can't make me give up. You got over on me but that's ok because God will take care of me. You have a good day.

What Claimant Wants Hide
Message from Claimant: Refund from the time I started till now should be about 700.00 dollars
What By When How Much
1. 700.00 Jun 05, 2018 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Mr. Rob Klapper. This claim will remain posted until resolved
Offer History
May 28, 2018
Claimant's Terms of Settlement to Mr. Rob Klapper
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