Public Mediation

Aurora Health Care Dispute

M. B. vs. Aurora Health Care
750 W. Virginia St., P.O. Box 341880, Milwaukee, Wisconsin, 53234, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: The claimant is willing to accept another offer from this party.
    • Claim #: 1146662
    • Amount Involved: N/A
    • Filed On: Aug 10, 2021
    • Posted On: Sep 03, 2021
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Improper follow through on examination. Caused potentially more serious ramifications and severe illness and stress.
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Nurse at Dr Smiths office on Thursday June 24th could not get my spO2 reading prior to seeing the dr. She went and got a new reader to try again.
Still couldn’t get my reading so she put 2 fingers on my wrist and took my pulse? She says ”see I knew you weren’t dead”.
Just after 24 hours later on June 25th at 2pm
I was put into pulmonary ICU at Pro healthcare Waukesha with acute respiratory failure with hypoxia. Sp02 reading of 67. Put on 15 liters oxygen dual pump. In ICU 5 days.
Issues; could have died
What would 24 hours quicker diagnosis done for me
Now I need further testing and lung scans
Should have never been let out of the Summit hospital
Now weeks later I have over $55,000 in dr and hospital bills with a huge deductible. I am on ACA
I’ve spoken to an attorney and he says I have a case of negligence but I’m hoping we can both be stand up citizens and come to a resolution?
All my files,tests, everything is in the my chart system as a confirmation as to my claim.
Looking forward to hearing back.

Dec 06, 2021, Claiming party added:

I was contacted by Aurora several months ago saying that they do not handle complaints themselves they turned everything over to CNC insurance and that I would be hearing from them in regards to this claim. Well here we are today December 6th and I have heard nothing.
Originally I asked an attorney and he said that I had a case but I chooto work with Aurora myself as a good person.
I guess good people finish last?"
...
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Exhibits View
Additional Communication Between Claimant and Aurora Health Care Hide
  • Dec 06, 2021, Claiming party added:

  • Nurse at Dr Smiths office on Thursday June 24th could not get my spO2 reading prior to seeing the dr. She went and got a new reader to try again.
    Still couldn’t get my reading so she put 2 fingers on my wrist and took my pulse? She says ”see I knew you weren’t dead”.
    Just after 24 hours later on June 25th at 2pm
    I was put into pulmonary ICU at Pro healthcare Waukesha with acute respiratory failure with hypoxia. Sp02 reading of 67. Put on 15 liters oxygen dual pump. In ICU 5 days.
    Issues; could have died
    What would 24 hours quicker diagnosis done for me
    Now I need further testing and lung scans
    Should have never been let out of the Summit hospital
    Now weeks later I have over $55,000 in dr and hospital bills with a huge deductible. I am on ACA
    I’ve spoken to an attorney and he says I have a case of negligence but I’m hoping we can both be stand up citizens and come to a resolution?
    All my files,tests, everything is in the my chart system as a confirmation as to my claim.
    Looking forward to hearing back.

    Dec 06, 2021, Claiming party added:
    I was contacted by Aurora several months ago saying that they do not handle complaints themselves they turned everything over to CNC insurance and that I would be hearing from them in regards to this claim. Well here we are today December 6th and I have heard nothing.
    Originally I asked an attorney and he said that I had a case but I chooto work with Aurora myself as a good person.
    I guess good people finish last?

  • Dec 07, 2021, Claiming party added:

  • This is really a poor response

  • Dec 07, 2021, Claiming party added:

  • Ridiculous

What Claimant Wants Hide
Just make me happy!
Claimant invites Aurora Health Care to make a fair offer to resolve this complaint.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Aurora Health Care. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 10-22-2021
    View more
    Silent hypoxia is a Covid issue that Aurora Health should be very well aware of More...
If you are a party to this claim, click here.
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