Public Mediation

My Claim vs. Auto Connection Virginia

S. L. vs. Auto Connection Virginia
10920 Midlothian Tpke, North Chesterfield, Virginia, 23235-4708, United States
Amount Involved: $12,000.00
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I bought a 2006 Jeep Liberty from them in 2013 the end of the year,I've had nothing but problems from it.First the passenger side window broke about 3 mos after I had the vehicle I called them and I had to pay to get it fixed,which cost me 265.00 dollars.Then the window button broke had to have that replace not to bad was only $40.00 for that.Well the Radiator was leaking found out it had a crack in the seam of it so had that replaced from the dealership which cost me 791.00 and something and when I got the jeep back it was worse then what it was when they got it..Still leaked anti-freeze had some kind of air leak.Well I went out of town over the Christmas Holiday the engine light came on.Well when I got home was going to a friends house anti-freeze blew everywhere on the engine.The Jeep sounded so bad..The trans mission was getting ready to go,The jeep is just a lemon.and we still owed over 8,000 and some change on it.Also when I first got it they had a recall on the fuel tank due to if someone would have hit me the jeep would have exploded.I need a vehicle that is safe and these things should not be on the road.."
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Additional Communication Between Claimant and Auto Connection Virginia Hide
  • Dec 29, 2015, Claiming party added:

  • I thought I put in that the engine light was on also,before the anti-freeze blew out all over the engine.The Jeep is a lemon and was a lemon when it was sold to me.Also the Jeep was a second pick because when I first went there they sold me a different vehicle that had transmission problems I took that one back and they gave me the jeep liberty which I found out wasn't much better..

  • Mar 21, 2016, Claiming party added:

  • They are reselling this vehicle to someone else and want me to pay what ever is left over..Well I highly recommend it not be resold..it's unsafe to be on the road..all I want is for them to just settle with me and make a good on my credit report they can have the money that I have put into it I don't care.and don't ask me for anything else keep the hunk of junk.Write it off as a loss.and except it as it is..And for Michael Wayne to leave me alone.

What Claimant Wants Hide
1. Refund: Jeep Liberty Jan 15, 2016 $12,000.00
2. Other – Pay for claim posting cost Jan 15, 2016 $7.99
Just make me happy!
Claimant invites Auto Connection Virginia to make a fair offer to resolve this complaint.
Cash total : $12,007.99
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Respondent's Counteroffer

There has been no response to this claim from Auto Connection Virginia. This claim will remain posted until resolved
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