Public Mediation

T.C. vs. Autonation Chrysler Jeep Ram South Columbus

Major screw-up and rip off by Autonation failture to provide service and repairs paid for by elderly consumer.

T. C. vs. Autonation Chrysler Jeep Ram South Columbus
2201 Victory Dr, Columbus, Georgia, 31901-3452, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9173332
    • Amount Involved: N/A
    • Filed On: Aug 02, 2016
    • Posted On: Aug 13, 2016
    • Complaint(s):
      • Commercial / Other dispute
View less
Rate or Review on Autonation Ch...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Please be advised I took my 2004 Chrysler Sebring in to be repaired; whether it was for the transmission or whatever reason; I paid AutoNation to repair whatever was wrong with my vehicle: What was causing the overheating; and resolve my problems with the engine light keep coming on. AutoNation said that the only recourse and to fix my vehicle was to pay the $1,400.08 as AutoNation states "Do a Timing Change" and the cost would be $1,400.08. As of today's date Tuesday, August 2, 2016, my engine light is still on. To sum everything up AutoNation did not repair my vehicle, which I paid them to do; and I want my money back. NOTE: Remember they are supposed be the specialist in auto repair; not me; and therefore if I used the wrong or right or justified terminology as repairing my transmission that is not the question here. Ultimately, I took my vehicle to AutoNation because they are a dealership; and I trusted them to get the job done; and do it right the first time. I expected to get what I paid for. The proof is evident: I had to take my "2004 Chrysler" in for the same reasons several times after January, 2016; which I initially took into AutoNation in the first place. I paid the $1,400.08; I could have gotten better results and/or the same customer satisfaction and not doing the job; which I paid them to do from a MOM and POP's repair shop. I will continue to fight my case against AutoNation; until I get the resolution I deserve, which is my money back so that I can get my vehicle repaired. Now, my vehicle sits in my driveway; and as I mentioned the engine light is on again; I need my vehicle for my transportation; I did not pay AutoNation $1,400.08 for my vehicle to just sit in my driveway because they did not repair my vehicle as they should have. Again, because of the lack of repairing my vehicle as they should have; I have been stressed out and inconvenienced; and cannot drive my vehicle because I do not have the money to pay someone else to repair my vehicle because I have already paid AutoNation. The ONLY solution to my problem is AutoNation give me my money back $1,400.08; so that I can get another repair shop to get the job done and do it right. I do not trust AutoNation at this point; and I would prefer they do not touch my vehicle anymore; this is among many reasons I do not want their services anymore. Again, I will not stop until I get the resolution I'm asking for "My Money BACK.""
...
Reply Have a similar problem?
Claimant timeline (1) - Hide
  • 12-23-2015 — Problems started with my vehicle overheating and engine light staying on.
What Claimant Wants Hide
1. Other – Pay for claim posting cost Aug 17, 2016 $7.99
Cash total : $7.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Autonation Chrysler Jeep Ram South Columbus. This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by Calen Bole On 08-15-2016
    View more
    Claimant is owed a refund More...
If you are a party to this claim, click here.
Is this a fair resolution?
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim