Public Mediation

T.P. vs. Bristol West Insurance Group

T. P. vs. Bristol West Insurance Group
Rockside Center III, 5990 W Creek Rd Ste 160, Independence, Ohio, 44131, United States
Amount Involved: $10,000.00
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"The agent Yolanda and her boss Roger wrote an insurance policy for my 18 year old grandson and told him if he adds his parents his premium would be cheaper. He gave them his dad's name Manuel Tyriece Porties and the incorrect DOB being 1979. They listed the father as the insured and Manuel Porties (son) as a driver. My grandson has had 2 accidents under this policy. My son had no idea he was listed until he received a letter. This has caused havoc amongst the family. This company provided false information (fraud) to sell a policy that they got paid off of. They didn’t ask for any of and I was told by Roger via phone today that he didn’t need ID to add Manuel Tyriece Porties. They both should be fired and the policy revoked. They truly did not follow requirements and proper verification."
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What Claimant Wants Hide
Just make me happy!
Claimant invites Bristol West Insurance Group to make a fair offer.
1. Unlaw use of my name. Fraudulent practices Aug 31, 2021 $10,000.00
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Bristol West Insurance Group. This claim will remain posted until resolved
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  • Contributed Solution: by Sophie Blythe On 10-07-2021
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    This is very serious. I doubt your grandson knew what the agent was doing and just thought they were cutting him a break. However, it boils down to what in my opinion is fraud - likely stating that the father is the primary driver of the car, not the son. I strongly recommend that Bristol West Insurance Group and Farmers (its parent company) take this outrageous matter very seriously and put things right. If not, and perhaps regardless, I strongly recommend that the claimant or their son file a complaint with their state insurance commissioner, and (because this will probably affect the son's credit) the CFPB. This isn't at all trivial. WHAT was this agent thinking?- always assuming, of course, that the son gave an accurate accounting of the facts.
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