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One year has gone by and our coach still isn’t repaired. Our health has declined so much that we had to take money out of our 401k to purchase a used coach so we have a safe place to live. Our urinalysis report states that we have 4 mycotoxins in our body from our coach. When I send letters for help to corporate they send me back to the Tampa Store. I can’t get someone from corporate to help me. Because of Mike Doyle and Michael Whitman and their opinion we now have a hard time doing our jobs. We work for the airlines and that requires us to stay in hotels and hotel HVAC systems have mold in them so every time we enter a hotel room we get very sick. Now my skin is starting to burn from the mold spores on the pillows. If they only had fixed their mistake we would still have our health. I also have a tumor on the roof of my mouth that needs to be checked out. The doctors are afraid it might be oral cancer. That’s the result of inhaling mold spores. I also have sores in my nose , my throat and I have to wear wigs due to hair loss. We need help resolving this matter. Now I want my coach replaced and the damaged coaches loan paid off. This has gone on long enough Camping world has offered to give us a check for the low amount of the estimate only if we sign a release. We told them we couldn’t do that because we don’t know exactly how much damage is done due to it being under the roof. Everything in that coach is ruined because of the mold spores. So we had to buy new clothes shoes pots and pans bedding towels and much more. All because they drilled a hole in our roof and improperly installed the satellite system. I have documented proof of everything I’m saying. Mike Doyle is the one who created this mess Keith Braiher was going to fix everything we have a We Owe You he signed for the repairs but he was fired the day after he gave us that We owe You.
How can you deny this claim without corporate not talking to us instead of sending it back to the store who created this mess and will not acknowledge their mistake.How can you advertise 100% customer satisifaction gaureentee when you don't acknowledge the issueHow can you deny this claim when I haqve all the facts i n writing and pictures and medical facts to back up everythning i have stated.How can you deny this claim when nobody from corporate has communicated with meHow can you morally treat a customer who came to you in goof faith and paid for services and trusted that we were getting what e paid forIf i came into your store and broke an item I would be expected to pay for it or buy it.So why doesn't this rule apply to youMy husband is a military vetern and is a senior citizen How can you treat him in this manner whe4n he trusted your 100% customer satasifationHow caqn you deny this claim when your mistake has caused our health to decline to the point that i have lost my hair and now our jobs are in jeboradyWhere is the customer service to your loyal customersWe didn't asked for anything but to have the damages repaired to the condition prior to June 22, 2017 thats itNow things have gotten so out of hand that Camping World has financially created us to go into our 401k just to live in a mold free motorhomeYou all have a hom e to go to after work We don'tBecause of you lack of honoring your 100% customer gaureentee We now 1. pay for a mortagage o n a home we can't live in under construc tion2. SWe paqy for a motorcoach we can't live in due to your technition s imprpoerly installing the satilite systwm3. took money out of our retirement to purchase the first motorhome we coukd find quickly because my he4alth was failing due to Camping world not repairing their damagesIf we took our car in for an oil change and they broke the windshield they would not send me home with a broken winshield. So why do hyou think your not respo nsible for the damageI have written many times to the owner and I always get sent back to THE TAMPA STORE MICHAEL WHITMAN and MIKE DOYLE are the problemPlease im asking you at corporate to fix this prob lemOur treatment is $6000 to $8000 per person for 3 weeks of itinatial treatment insurance doesn't cover ttreatment and its an ongoing 2 year processI now have to trade in 2 coaches for one coach with a bath and a half with round 6000 miles to get back what we had prior to jue 22 2017our health isn't as easy as trading in something we might have to go on disability because of you not fixing this problem back then because our health had further declined due to living with hyour mistake.So please MORALLY look into your hearts and honor your 1005 customer gaureentee
This claim has been going to the wrong contact person. I now have it sent to headquarters. It had been going to the person who created this problem. I apologize for my mistake
This is rather difficult to understand, especially with a preamble that seems to be cut and pasted from Ripoff Report. Why is that there? But I think I've got this straight:
You bought an RV and moved into it full time. You purchased it from Camping World and had a satellite antenna installed. The antenna (dish?) was installed incorrectly and as a result the RV suffered water damage and became moldy. You were already vulnerable to mold due to mold problems in your previous home, and became even sicker. You also purchased a maintenance package, which you don't believe Camping World is fulfilling properly, and a satellite radio that doesn't work.
You have had the mold tested by a properly licensed mold inspector who found mold. Camping world of Tampa had it inspected by an unlicensed inspector who found no mold.
Camping World has basically said they will give you a full credit for your purchase against a different RV, but you want them to remediate the one you have because it was a really good buy.
Did I get that right?
If so, here's my tentative proposal: contact Florida's Department of Business and Professional Regulation at 850-487-1395 and ask about the best way to find a truly independent and neutral mold inspector. Here's why: there is an enormous amount of nonsense in the mold world, which doesn't mean that it isn't there and that it isn't damaging your health.
Get that, and get your doctor's reports together. I don't know what you have attached here, but do not attach them.
Who estimated repairs at $15,000 plus? Was that Camping World's own estimate? It seems very high as a result of a small leak but I know nothing about RVs. Have you talked to your insurance agent? What do they say?
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