Public Mediation

Wedding Transportation Services Not Rendered

D. O. vs. Charter Dispatch International
Zephyr Cove, Nevada, United States
Amount Involved: $1,733.85
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1926615
    • Amount Involved: 1,733.85
    • Filed On: Jun 27, 2011
    • Posted On: Jul 12, 2011
    • Complaint(s):
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"This organization was very rude. This was for a wedding party of over 30 people and we had to scramble 2 days before the wedding to find alternative transportation. Up until the day of the wedding we had no idea if a bus from Charter Dispatch would show up or not. The least they could have done was told us they overbooked and didn't have anything for us and returned our money. Instead they choose to ignore us and keep our money."
...
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Claimant timeline (8) - Hide
  • 09-29-2010 — Received quote for party bus
  • 10-28-2010 — Mailed check to reserve bus and contract
  • 11-03-2010 — Check cleared my account as paid
  • 05-16-2011 — Started to contact company because we never heard from them
  • 05-20-2011 — Company emailed that they had our reservation and would be at the house for pick up. And stated we would here final details 1 week before wedding
  • 06-13-2011 — Called daily, emailed daily because we heard nothing
  • 06-16-2011 — Sent an email asking for full refund by June 24, 2011
  • 06-27-2011 — Called again still no reply
What Claimant Wants Hide
1. Damages: Cost of new bus to replace the no show Jul 12, 2011 $750.00
2. Refund: Refund of what was paid to company for no show bus Jul 12, 2011 $983.85
Cash total : $1,733.85
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Charter Dispatch International. This claim will remain posted until resolved
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