Public Mediation

credit Arbitrators-Dispute-#1332656

P. J. vs. Credit Arbitrators
6200 Tennyson Pkwy Suite 200, Plano, Texas, 75024, United States
Amount Involved: $2,750.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1332656
    • Amount Involved: 2,750.00
    • Filed On: Aug 26, 2012
    • Posted On: Sep 06, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Complaints Involved (7) - View
Claimant says:
"I paid one year into the program for them to settle my debts. It was suppose to be a 46 month program. They settled my lowest debt credit card. I found myself in court without any assistance. I requested they make arrangements with two of my creditors and they would not. Instead I was told I should have filed bankruptcy and not joined this program. What a scam. I paid almost $230 to them monthly for their services and the rest remaining out of my $481.20 payment was to be used to settle my debts. I feel they need to reimbursement since their advice at the end of my cancellation was different that what it was in the beginning of my program when I started. I found myself in court and threatened to be in court several times afterwards because of their advice not to answer credit collection calls.

I know that I was stupid to have ever joined this. Since then I have had to make arrangements with my creditors and I am paying dearly now. It is my belief that the money I paid into this scam should be reimbursed at a percentage of their success rate. Meaning one debt settled out of 7 debts that was to be resolved.

Thank you for listening
Pamela D. Johnson"
...
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Additional Communication Between Claimant and Credit Arbitrators Hide
  • Sep 07, 2012, Credit Arbitrators (responding party) added:

  • Ms. Johnson,

    We recieved your communication through People regarding your request for a refund. We contacted you on Septebmer 5, 2012 and made an offer to reimburse you but we have not heard back from you regarding that offer. We are unable to resolve this matter until we hear back from you. We look forward to hearing from you soon so we can resolve your concerns as quickly as possible. Thank you.

    Shannon Straley
    Corporate Paralegal

  • Sep 17, 2012, Credit Arbitrators (responding party) added:

  • We have resolved this matter with Ms. Johnson and agreed to issue a refund. Ms. Johnson should recieve her refund check within two weeks.

    Credit Arbitrators

What Claimant Wants Hide
1. Compensation: Money spent without performance to promised resolutions Sep 10, 2012 $250.00
2. Recovery of Losses: They took money without trying to resolve my credit solutions Sep 10, 2012 $2,500.00
3. Other – Copy claim to regulators Sep 10, 2012 $14.95
4. Other – Pay for claim posting cost Sep 10, 2012 $7.95
Cash total : $2,772.90
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Credit Arbitrators. This claim will remain posted until resolved
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