Public Mediation

DAVE SOLON KIA-Dispute-#1909910

T. S. vs. Dave Solon Kia
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Dave Solon Kia
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Statement of Claim
Claimant says:
"I PURCHASED A USED VEHICLE FROM DAVE SOLON KIA ON MAY 5TH,2012 (A 2001 HONDA CIVIC).WE HAD A "GENTLEMANS" AGREEMENT ON THE 4TH, BUT WHEN I RETURNED THE NEXT DAY, THIS AGREEMENT HAD BEEN CHANGED IN THE AMOUNT OF ABOUT $2000.00! UNFORTUNATELY, I FELT FORCED TO AGREE AS I WAS IN A VULNERABLE POSITION BECAUSE I NEEDED A VEHICLE (ASAP). I RETURNED HOME AND JUST WASNT VERY COMFORTABLE WITH MY PURCHASE; (LIKE I SAID,I FELT PRESSURED INTO SIGNING). I DECIDED TO CHANGE MY MIND AND ATTEMPTED TO RETURN THE VEHICLE ON MONDAY, THE 7TH (WITHIN 72 HOURS) AND WAS TOLD THAT "THEY" WERE GOING TO HOLD ME TO THE AGREEMENT (I HAD GIVEN THEM $4500.00 CASH AND THE TITLE TO MY JEEP);SO RELUCTANTLY I ONCE AGAIN RETURNED HOME AND "ACCEPTED" MY SITUATION SO I COULD "MOVE ON". WITHIN 2 WEEKS, I NEEDED BRAKES AND ASKED DAVE SOLON IF THEY COULD WORK A DEAL BECAUSE I HAD JUST PURCHASED THE VEHICLE AND WAS QUOTED $250.00 PER AXLE!! SINCE MY PURCHASE, I HAV HAD TO REPLACE THE FUEL PUMP AND FILTER, OXYGEN SENSOR, TDC SENSOR, WIPER BLADES,A COUPLE OF TIRES, AND THE AIR CLEANER WAS SO FILTHY,IM SURPRISED IT RAN AT ALL! ALSO, THE HEADLINER WAS COMING LOOSE, THERE WERE 2 BIG HOLES WHERE SPEAKERS HAD BEEN REMOVED, AND I GRADUALLY NOTICED LITTLE SCRATCHES UP AND DOWN THE ENTIRE VEHICLE. FROM THE DAY I REPLACED THE FUEL PUMP, I WAS WITHOUT A VEHICLE FOR 5 WEEKS!! I REALIZE I PURCHASED AN "AS IS" WITH NO WARRANTY BUT THIS WAS GETTING RIDICULOUS,SO I DECIDED TO GO BACK TO DAVE SOLON AND APPEAL TO THEIR COMPASSION (ALL THEY COULD SAY WAS NO!) HOWEVER, BEFORE I HAD A CHANCE TO DO THIS, I WAS INVOLVED IN AN ACCIDENT WITH A "ROAD HAZARD" ON THE HIGHWAY (THE POLICE THINK IT MIGHT HAVE BEEN A TIRE FLYING AT ME), AND THE DAMAGES REQUIRED INSURANCE TO TOTAL THE VEHICLE. (MAYBE A BLESSING IN DISGUISE??). THE TOTALED AMOUNT WAS JUST $200.00 SHORT OF PAYING OFF MY LOAN. MY FINANCING WAS "IN HOUSE" AT 18.95% AND I HAVE ONLY MADE 4 PAYMENTS TO DATE. SO,$200.00 SHORT OF PAYING OFF THE LOAN IS NOT BAD EXCEPT FOR THE FACT THAT DAVE SOLON HAD MY JEEP AND MY $4500.00 CASH ONLY 5 MONTHS AGO, AND NOW MY HONDA IS ONLY WORTH 1/2 OF WHAT THEY SOLD IT TO ME FOR!!! WHAT IS WRONG WITH THIS PICTURE? AS I SAID, NOW I HAVE NOTHING....NO VEHICLE TO TRADE IN, NO DOWN PAYMENT, AND NO VEHICLE TO DRIVE! I RETURNED TO DAVE SOLON KIA TO INFORM THEM OF WHAT WAS GOING ON WITH MY PURCHASE AND POINTED OUT THAT THEY NEEDED TO "MAKE THIS RIGHT" BECAUSE BASICALLY THEY HAD CHARGED ME DOUBLE WHAT MY HONDA WAS WORTH! SO IDEALLY, I PAY OFF THIS LOAN OF APPX. $5225.00 (AND I HAD MADE 4 PAYMENTS W/AN ADDITIONAL $100.00 WITH EACH PAYMENT); AND GET ME INTO SOMETHING ELSE W/ABOUT THE SAME AMOUNT DUE AND KEEPING THE PAYMENTS ABOUT THE SAME. LIKE I SAID, "IDEALLY". THEY IMMEDIATELY PUT ME IN TOUCH WITH FINANCE AND FOR SOME REASON WANTED TO FIND FINANCING "AGAIN"?? I WASNT SURE OF THIS, BUT WENT ALONG AS I WAS ASSURED THEY WOULD FIGURE SOMETHING OUT AND I WOULD BE IN ANOTHER VEHICLE SOON. I GAVE THEM 2 DAYS AS THEY HAD REQUESTED AND CALLED DAN IN FINANCE TO SEE WHAT THEY HAD FIGURED OUT...GOT HIS VOICE MAIL AND LEFT A MESSAGE. I DID THIS FOR A COUPLE OF DAYS WITH NO RETURN PHONE CALL AND AGAIN WENT BACK TO DAVE SOLON IN PERSON. DAN TOLD ME TO CALL HIM THE FOLLOWING DAY AFTER 11:00 (THIS WOULD HAVE BEEN FRIDAY, THE 5TH OF OCTOBER. I WAITED UNTIL AFTER LUNCH AND BEGAN TO CALL AT 1:00 PM; AGAIN LEFT A MESSAGE. WAITED UNTIL 3:00, CALLED AGAIN TO LET HIM KNOW I WOULD BE IN A "DEAD ZONE" FOR ABOUT AN HOUR IN CASE HE RETURNED MY PHONE CALL. AT 4:30, I DECIDED TO TRY ONCE MORE (ITS FRIDAY AFTERNOON AND THE WEEKEND IS VERY NEAR). I ASKED THE RECEPTIONIST IF HE WAS AT HIS DESK AND SHE VERIFIED HE WAS AND WASN'T WITH A CUSTOMER EITHER; SHE RANG ME THROUGH AND ONCE AGAIN...VOICE MAIL, AND AGAIN, LEFT A MESSAGE. THE WEEKEND IS HERE AGAIN! KEEP IN MIND THAT I LIVE IN MONUMENT, AND MY JOB IS WORKING NIGHTS, DELIVERING NEWSPAPERS!! DAVE SOLON KIA IS AWARE OF MY SITUATION AND DOESN'T SEEM TO SEE ANY URGENCY WITH MY SITUATION. THANK GOD FOR GOOD PEOPLE IN MY LIFE (WHO HAVE HELPED ME DELIVER MY ROUTE) AND AN "ANGEL" LAST WEEK WHO IS LETTING ME USE HIS CAR FROM MIDNIGHT TO SIX EVERY DAY!! KEEP IN MIND, IM REALLY, REALLY TRYING NOT TO HAVE TO DEAL WITH DAVE SOLON ANYMORE BUT IM JUST WAITING TO SEE WHAT THEY OFFER ME BEFORE MOVING ON: AFTER ALL, I HAVE NOTHING TO WORK WITH TO GO ANYWHERE ELSE....DAVE SOLON GOT ALL OF MY MONEY 5 MONTHS AGO!!! FINALLY, ON WEDNESDAY, THE 10TH OF OCTOBER, (TWO 1/2 WEEKS AFTER MY ACCIDENT), I TOOK MY HONDA TO DAVE SOLON KIA, (AIRBAGS DEPLOYED AND ALL), WITH EVERY INTENTION OF DRIVING OUT OF THERE IN ANOTHER VEHICLE! "DAN" WAS GONE FOR THE DAY, AND I WAS REFERRED TO YET ANOTHER FINANCE EMPLOYEE, ONLY TO HAVE TO START FROM THE BEGINNING, AGAIN, AND FILL OUT ANOTHER CREDIT APP, AGAIN, (AARRGGHH!!) REALLY?? WHAT IS GOING ON? AFTER WAITING FOR OVER AN HOUR, JEREMY,(I THINK IT WAS), INFORMED ME THAT I WAS NOT APPROVED FOR FINANCING....(DUH?? THAT IS THE REASON I HAD "IN HOUSE" FINANCING TO BEGIN WITH; IM TRYING TO ESTABLISH CREDIT). I STILL DONT UNDERSTAND WHY WE CANT FINANCE THE SAME AMOUNT THAT WAS LEFT DUE ON MY CURRENT LOAN; SUDDENLY, IM NOT A GOOD RISK? OR WHAT? I ALSO WENT OVER THE POSSIBILITY OF BUYING BACK THE VEHICLE FROM THE INSURANCE COMPANY @ $1100.00 ( WHICH WOULD BE DEDUCTED FROM THE"
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Additional Communication Between Claimant and Dave Solon Kia Hide
  • Oct 27, 2012, Claiming party added:
  • Same story, different salesman! The "good faith" part of this agreement flew right out the window as soon as I stepped off of your lot because the

    next day this so called "good faith" ended up costing me an additional $1952.50 above the amount that was agreed on! As far as not being able to secure

    financing for me, I have 2 questions for you: 1) How is it that I was approved for financing BEFORE my vehicle was totaled by the insurance company and

    now, suddenly, you cannot secure financing? 2) Why is it that nothing has been reported to the credit bureau? Although I've only had a chance to make 4

    payments; each one has been on time AND I paid $100.00 over the amount due on every payment! So I'm not understanding why you cannot secure the

    loan. Is it because you already received my $4500.00 and my jeep (which probably paid for my car to begin with)? Hmmmm???

What Claimant Wants Hide
1. Compensation: RENTAL CAR FEES Oct 31, 2012 $1,000.00
2. Credit: FULL VALUE OF PURCHASE Oct 19, 2012 $10,000.00
3. Monetary items with amounts to be determined: PARTS AND LABOR ALREADY PUT INTO THIS PURCHASE Oct 27, 2012 TBD*
Just make me happy!
Claimant invites DAVE SOLON KIA to make a fair offer to resolve this complaint.
Cash total : $11,000.00*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "Ms. Sievers and Dave Solon Kia enter into a legal binding agreement. The agreement was negotiated in good faith on both sides. Dave Solon Kia has satisfied their portion of the agreement. Ms. Sievers was envolved in an acciedent and the vehicle was totaled. We would love to help Ms. Sievers aquire a new vehicle. At this point we have not been able to secure financing for Ms. Sievers. "

This claim will remain posted until resolved.

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