Public Mediation

My Claim vs. Dermlaser Institute Of Dallas Dispute

L. L. vs. Dr. Ellen Turner
8222 Douglas Ave Ste 950, Dallas, Texas, 75225, United States
Amount Involved: $215.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2594654
    • Amount Involved: 215.00
    • Filed On: Apr 19, 2015
    • Posted On: May 20, 2015
    • Complaint(s):
      • Failure to Disclose Risks Associated with a Treatment or Prescription
      • Poor Bedside Manner
      • Incompetence
View less
Rate or Review on Dr. Ellen Tur...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (6) - View
Claimant says:
"I went to Dr. Ellen Turner's office for a CONSULTATION ONLY on December 15, 2014. I had never seen her before. I had called for an appointment and had clearly stated on the phone the issues that I wanted to discuss with her. I was told the appt would cost a total amount of $120. At her office, I completed a form on which I stated again the six things I needed to discuss with her, and I had even printed out a copy of the list of concerns for Dr. Turner and myself. I was told that my total charge was $120, due in advance of my seeing Dr. Turner (paying the entire charge upfront was a first for me, in a doctor's office). I asked, and was told that my allotted time with the Dr. was 30 minutes. In the treatment room, the asst told me that since I had MORE THAN ONE thing to discuss with Dr. Turner, I would have to pay an extra $95 before I left. I told her I had been told when the appt was set and when I paid upon arrival, that my total charge for the consult was $120, but of course she made no comment. I was a little tense about talking with Dr. T, as I found her very cool and unapproachable. I gave her the list, but she only addressed three of my six concerns. Her asst had briefly discussed one of them, and her cosmetic asst discussed another one with me. I told Dr. Turner I had a scalp problem (one of the six on the list), and she never even observed my scalp; she simply wrote out two prescriptions (both of which her front desk personnel called in to my pharmacy in Ennis, and both of which stated clearly that women SHOULD NOT USE them. When I discovered this information, I was able to get a refund on one, an OTC med, and had to eat the cost of the other, but I did not open or dare use either. My most important issue (also on the list) was totally ignored by Dr. Turner, and she was gone in an instant. Still, before I left I was required to pay the extra $95, making my trip to North Dallas totally useless and very disappointing. I have waited for years to consult a "Specialist" about these concerns. When I later read my OV check-out information, I found that she had made numerous diagnoses that she didn't bother to explain. I had to Google them, instead.
I wrote Dr. Turner a letter on January 13, 2015, explaining, respectfully, how I felt about my visit to her office, and I asked for a refund of $95. The letter was addressed to her and marked Personal and Confidential, but I have never received any type of response.
I am now requesting a FULL refund of $215.00, due to the fact that the consultation was a total rip-off of my time and money, and a totally bad experience for me."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Credit: $215.00 + claim charges May 04, 2015 $215.00
2. Other – Copy claim to regulators May 04, 2015 $14.99
3. Other – Pay for claim posting cost May 04, 2015 $7.99
4. Other – Physical delivery charges May 04, 2015 $2.99
Cash total : $240.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Dr. Ellen Turner. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim