Public Mediation

eBay-Dispute-#3166037

R. H. vs. Ebay Inc.
2145 Hamilton Ave, San Jose, California, 95125, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3166037
    • Amount Involved: 42.30
    • Filed On: May 13, 2013
    • Posted On: May 24, 2013
    • Complaint(s):
      • Bad business or marketing practices
      • Unfulfilled promises
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"On March 5, I purchased an advertised CHEVROLET HHR 4 LAYER WATERPROOF CAR COVER from an Ebay approved seller known as AutoArmourCovers.com; a “Porsche Owner Approved Company” for $42.30! I received a thin tissue paper quality cover which was neither waterproof, dustproof nor protected against UV rays. Within 2 weeks it started ripping at all the stress points. Between Ebay and the seller we exchanged 8 emails. I sent them photos including where my wife was painstakingly trying to sew the holes together. Naturally I got the typical run-around. The seller kept requesting more information while Ebay referred me to their so called Resolution Center. The seller dragged out the communications past 45 days which disqualified me from Ebay’s “Buyers Protection Plan”! The Resolution Center had the patented “We’ll get back to you” response.

Long story short; the seller agreed to let me return the cover IN ORIGINAL CONDITION within 60 days of the sold date. That email came on day 61. On May 7, two weeks after the 45 day Buyer Protection Plan deadline expired, Ebay sent me a “Case Closed” notice. Their explanation…I opened the case AFTER the 45 day expiration. That being the case, why didn’t the personnel at Ebay tell me this when I opened the case instead of wasting my time until it was too late?

If you type “Ebay Complaints” into Google you’ll immediately find out what kind of organization it is. From what I read, they treat their sellers in the same irresponsible way as they do the buyers. If you go to AutoArmourCovers.com you’ll find their ‘support’ consists of a single email address that nobody monitors. Halfway down their homepage you’ll find one line in big letters stating LIFETIME WARRANTY. Right below that is printed 3 YEAR WARRANTY. Your guess!

Bottom line:
Ebay is an Internet organization where scammers and conmen have perfected the art of avoiding Ebay’s Buyers Protection scheme but gives the buyer just enough confidence to give it a try. You’d think they’d learn something from Amazon. CONSUMER BEWARE!"
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: Car cover May 28, 2013 $42.30
2. Other – Pay for claim posting cost May 28, 2013 $7.99
Cash total : $50.29
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from eBay Inc.. This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© 2025 reserved by PeopleClaim