Public Mediation

Engine and Transmission World, LLC-Dispute-#2531425

R. B. vs. Engine And Transmission World, Llc
2100 E College Ave, Cudahy, Wisconsin, 53110, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2531425
    • Amount Involved: 595.00
    • Filed On: Mar 06, 2013
    • Posted On: Mar 17, 2013
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"Mother purchased a Transmission Assembly A.T. for a Oldsmoble Bravada on 12/08/2012 for me with a 1 year or 12K miles Parts and labor+$0.00. Total Parts cost was $495.00 with a $95.00 Warranty Cost. And she purchased the Bravada for me for $700.00 as is. I insured the vehicle and registered it . The transmission was delivered on or around 12/13/2012, I Had East Coast Auto Sales and Service. 659 Voluntown Road, Griswold CT 06351. Phone 860-376-5000 . They installed the transmission and it didn't work, they contacted SouthWest Engines at 866-319-1058 ext:2063 and spoke to Dale Jones and he told them that they had to replace the filter, they did and it still didn't work. I called Dale Jones today and he gave me a number to call 877-903-5278 I called and the guy said that he would e-mail Dale and tell him that the matter was for him to handle; I called him back and he told me that the transmission came with a tag on it saying that the filter had to be installed and if it wasn't it would void the warrantee. I called the Auto place where it was installed and they said that there was no tag on the transmission saying that anything had to be done before installation. The Auto place took the transmision out and there was no filter. I was led to believe that the transmission was ready for installation when it was purchased. So now I'm without a vehicle that works. I just don't know what to do I certainly can't afford to purchase a new transmission; and I need transportation to bring my Mother to her Dr. appt. and shopping ect. I also need transportation as I'm on disablity also and need transportation to my health care providers."
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Additional Communication Between Claimant and Engine And Transmission World, Llc Hide
  • Jun 11, 2013, Engine and Transmission World, LLC (responding party) added:
  • The complaint is filed against Southwest Engines
    we he previously discussed this issue
    sincerely
    Raymond J Beauchemin email shipping ea tw com

What Claimant Wants Hide
1. Refund: Puchased price + price of warrenty Mar 22, 2013 $595.00
Cash total : $595.00
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Engine and Transmission World, LLC. This claim will remain posted until resolved
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