Public Mediation

My Claim vs. Hometowne Studios Casselberry Florida

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J. C. vs. Hometowne Studios Casselberry Florida
210 N Oxford Rd, Casselberry, Florida, 32707, United States
Amount Involved: $3,680.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1533294
    • Amount Involved: 3,680.00
    • Filed On: Sep 03, 2020
    • Posted On: Oct 24, 2020
    • Complaint(s):
      • Failure to maintain premises
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I was an Occupant of Home Towne Studios from June 18th, 2020 till check out time on August 29th, 2020. From the first night of my stay, the german roaches were in every area of the room. I complained about the health hazard several times during the course of my stay. The office sent someone to spray the room a few times to no avail. I also purchased my own cans of bug repellant. Nothing would slow down the infestation. I lost days of work for lack of sleep because I was up most of the night killing bugs. Many meals were thrown out because bugs were crawling in the food before I could finish making the meal. I cleaned and mopped the room weekly myself. The repulsive amount of roaches was outrageous. They were piling out outlets, drains, dropping down on me from the ceiling crawling on the bed when I would lay down. Even now, days after leaving the facility I find myself still scouring my surroundings for bugs crawling around me. 
 
Attached are 4 images of the bugs I smashed. I have a lot more images, unfortunately."
...
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Claimant timeline (2) - Hide
  • 06-18-2020 — Check in date
  • 08-29-2020 — check out date
Exhibits View
What Claimant Wants Hide
1. Refund: Price I paid for the duration of my stay Sep 17, 2020 $3,680.00
Cash total : $3,680.00
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Respondent's Counteroffer

There has been no response to this claim from Hometowne Studios Casselberry Florida. This claim will remain posted until resolved
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  • Contributed Solution: by Bob Mangione On 06-16-2021
    1 comment
    The pictures are pretty disgusting. Why did you stay there for 2.5 months? Did you file a complaint with whoever regulates hotel standards? More...
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