Public Mediation

Carlla Knight vs. Johnson City Ford

C. K. vs. Johnson City Ford
207 Princeton Rd, Johnson City, Tennessee, 37601-2052, United States
Amount Involved: $5,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6161785
    • Amount Involved: 5,000.00
    • Filed On: Apr 21, 2017
    • Posted On: May 02, 2017
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I just paid Johnson CityFford almost 5,000 to fix my truck, I have had it back for 3 months and it left me stranded along the side of the road with my 2 yr old grandson for 2 hours, I paid another 125.00 to have it towed back to them and they said it wasnt there fault, I even asked them before they were gonna  fix it if I needed to buy a new motor..  and brandon said nooooo we will fix it you will have a basically new motor, and it was still pecking when I picked it up and he said its just an injector its a ford thing it will be fine, well aparently it was something else not an injector,  any way now it has a piston through the motor and now i have to buy a new motor which when I look into them now it is cheaper to buy a new motor then it was to get it fixed (which it isnt fixed) (they put a time chain in it) and when we went to pick it up from the dealer ship they charged me another 290.00 to tell me that it is blowed up. and another haul bill just to get it back to my house"
...
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What Claimant Wants Hide
1. Refund: work they done on motor that wasnt fixed completly May 06, 2017 $5,000.00
2. Other – Copy claim to regulators May 06, 2017 $14.99
3. Other – Pay for claim posting cost May 06, 2017 $14.99
4. Other – Physical delivery charges May 06, 2017 $4.99
Cash total : $5,034.97
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Johnson City Ford. This claim will remain posted until resolved
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  • Contributed Solution: by Sonya Shore On 05-05-2017
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    IMO Johnson City Ford should replace the claimant's engine with a new engine. More...
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