Public Mediation

Daniel Mckie vs. Nashville Electrical Service

D. M. vs. Nashville Electric Service
1214 Church St, Nashville, Tennessee, 37246-0002, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 4841306
    • Amount Involved: N/A
    • Filed On: Dec 18, 2016
    • Posted On: Dec 29, 2016
    • Complaint(s):
      • Problem with a service
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I would like to file a complaint against Nashville Electric Services they have billed me over $200 electrical service when I'm only running lights and appliances. I have gone down to discuss this issue with them they ignored all my documentation. None of my payments appeared on the document. Where do I go to have some leverage or I have a neutral party to help. They are taking advantage of me. Where do I get help?"
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Apology: Corrections Jan 06, 2017 N/A
Cash
1. Other – Pay for claim posting cost Jan 06, 2017 $7.99
Cash total : $7.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Nashville Electric Service. This claim will remain posted until resolved
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  • 1
  • Contributed Solution: by Fran Fellowes On 01-01-2017
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    Ask Nashville Electric about usage analysis More...
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Is this a fair resolution?
  • 1
  • Contributed Solution: by Christian Davis On 12-30-2016
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    A detailed monthly statement should be provided to Mr. McKie explaining the amount due for all future months and for the past twelve months. Any amount overbilled should be credited to future billing periods.
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