Public Mediation

Craig Walcott vs. One Source Auto 1323 Motor City Drive, Colorado Springs, 80905 Phone: (719) 424 - 7974

One source auto sells defective vehicle, costs customer $4500 to repair

C. W. vs. One Source Auto
1323 Motor City Dr, Colorado Springs, Colorado, 80905-7316, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 2282399
    • Amount Involved: N/A
    • Filed On: Jan 20, 2017
    • Posted On: Jan 31, 2017
    • Complaint(s):
      • Customer service runarounds
      • Problem with a product
      • Bad business practices
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"We bought a 2012 Jeep Wrangler from the dealership. The salesman assured us that they performed a 100+ inspection of the car before selling it. There was a red Brake warning light and airbag light illuminated and I couldn't make he radio work. The the dealership said they would check them out and teach us how to work the radio when we returned later in the day. When we returned the red lights were not illuminated but returned within 24 hours of purchasing the car. When we returned to figure out how to work the radio it was found to be inoperative. A week later I discovered that the transmission needed a complete overhaul. The dealership has refused to correct the situation. Cost to complete repairs is approximately $4500"
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Claimant timeline (1) - Hide
  • 01-20-2017 — Fraud
What Claimant Wants Hide
Non-Cash
What By When How Much
1. Repair: Replace Transmission, repair airbag clock sring, repair brakes, replace like radio, refund travel time Feb 11, 2017 N/A
Cash
1. Other – Copy claim to regulators Feb 11, 2017 $14.99
2. Other – Pay for claim posting cost Feb 11, 2017 $7.99
3. Other – Physical delivery charges Feb 11, 2017 $4.99
Cash total : $27.97
Non-cash: 1 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from One Source Auto. This claim will remain posted until resolved
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