Public Mediation

My Claim vs. Public Storage , Inc. Dispute

E. M. vs. Public Storage, Inc. (Mount Vernon, Ny)
60 E Kingsbridge Rd, Mount Vernon, New York, 10550-4909, United States
Amount Involved: Other terms
View less
Rate or Review on Public Storag...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I WAS A CUSTOMER FOUR TWO YEARS A I PAYED MY STORAGE BILL ON TIME I WAS READY TO MOVE OUT AN I CONTACTED PUBLIC STORAGE TO LET THEM KNOW I WAS MOVING OUT IN MAY 2014 I MOVE OUT BEFORE THE NEXT MOUTH RENT WAS DO AN I DON'T OWE MONEY FOR JUNE SO THEY PUT MY GOOD NAME UP FOR COLLECTIONS WITH A COMPANY ALLIED INTERSTATE THEY OR TRYING TO COLLECT $199.44 FROM ME AN WILL SETTLE FOR $139.44 I DON'T OWE THIS MONEY. I NEED TO HAVE THEM STOP THIS COLLECTION . CAN YOU HELP ME WITH THIS MATTER."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Public Storage, Inc. (Mount Vernon, Ny) Hide
  • Aug 04, 2014, Public Storage, Inc. (Mount Vernon, NY) (responding party) added:

  • Claim 2205361 - 226926
    Complainant - Edward Michaux

    We are responding to the complaint from Edward Michaux regarding his concerns with Billing and Rent Increase . First of all we are sorry to hear of any inconvenience you have experienced.

    We find that he entered into a contract with Public Storage on 10/5/2012 wherein he signed a contract agreeing to the following Terms and Conditions.

    2. TERM AND RENT. The term of this Lease/Rental Agreement shall commence as of the date written above and shall continue from the first day of the month immediately following on a month-to-month basis until terminated. Occupant shall pay Owner as a monthly Rent, without deduction, prior notice, demand or billing statement, the sum noted above (plus any applicable tax imposed by any taxing authority) in advance on the first day of each month. If the term of this Lease/Rental Agreement shall commence other than on the first day of the month, Occupant shall pay a full month's Rent for the first month and shall owe a pro rata portion of the second month's Rent. Occupant understands and agrees that under no circumstances will Occupant be entitled to a refund of the first month's Rent paid upon execution of the Lease/Rental Agreement. Also, Occupant shall not be entitled to a refund of a pro rata portion of the Rent for the month in which the termination occurs. The monthly Rent, amounts and type of other Fees and/or Charges, as well as any other term of this Lease/Rental Agreement, may be adjusted by Owner effective the month following written notice by Owner to Occupant specifying the adjustment, which such notice shall be given not less than thirty (30) days prior to the first day on which the adjustment shall be effective. Any such adjustment shall not otherwise affect other terms of this Lease/Rental Agreement and all other terms of this Lease/Rental Agreement shall remain in full force and effect.
    An increase in rent is never welcome news and I understand your concern. Our costs of operating the property have gone up and, unfortunately we have to pass these costs to our tenants. Our rates are still competitively priced compared with the competition. The Corporate Pricing Group determines storage unit pricing. They establish all rent rates, and any rent increases for current customers are based on a number of factors that are carefully evaluated before making any adjustments.

    Also after reviewing the account we do not see where there was any contact with Customer Service for account evaluation or rent delay. We would have reviewed the account to see whether he was eligible for any reductions. Unfortunately, we have found the unit was vacated as of 5/24/2014 with a zero
    balance.

    Once again, we are sorry that we were not able to assist him while still a tenant with Public Storage


What Claimant Wants Hide
Just make me happy!
Claimant invites Public Storage, Inc. (Mount Vernon, NY) to make a fair offer to resolve this complaint.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Public Storage, Inc. (Mount Vernon, NY). This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim