Public Mediation

My Claim vs. sisbarro gmc Dispute

M. C. vs. Sisbarro Buick Gmc
425 W Boutz Road, Las Cruces, New Mexico, 88005, United States
Amount Involved: $4,791.28
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Sisbarro Buick Gmc
    • Claimant Seeks: View.
    • Claim #: 2417388
    • Amount Involved: 4,791.28
    • Filed On: Nov 21, 2013
    • Posted On: Dec 02, 2013
    • Complaint(s):
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"we purchured"
...
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What Claimant Wants Hide
1. Payment due: life and disablity and gap insurance Dec 06, 2013 $4,791.28
2. Other – Pay for claim posting cost Dec 06, 2013 $7.99
Cash total : $4,799.27
  • 0
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "Because the vehicle was financed, the bank that holds the note recieved the refund when the insurance policies were canceled. Because a balance remained at the time the insurance was canceled the refund did not go the customer but instead went to the bank. Mr. Coppenbarger must contact the financial institution to obtain his refund. This is standard procedure, anytime a balance is owed on a vehicle the insurance company will send any refunds to financial institution and not back to the dealer. "

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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