Public Mediation

Gloria C vs. Skeen V. Bmw Na Claims Administrator..C/O Class Action Administration, Inc. P. O. Box 6878...Broomfield, Co 80021

G. C. vs. Skeen V. Bmw Na Claims Administrator..C/O Class Action Administration, Inc. P. O. Box 6878...Broomfield, Co 80021
PO Box 6878, Broomfield, Colorado, 80021-0015, United States
Amount Involved: $3,675.04
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6529387
    • Amount Involved: 3,675.04
    • Filed On: Mar 24, 2016
    • Posted On: Apr 04, 2016
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I, GLORIA J. CASSEL, RECEIVED A LETTER FROM SKEEN V. BMW NA CLAIMS ADMINISTRATOR STATING...THAT, MY VEHICLE... 2007 COOPER S...VIN #WMWMF7358TT82672..WAS SHOWN IN THEIR LAWSUIT....THAT, I HAD THE TIMING CHAIN TENSIONER/TIMING CHAIN REPAIR/REPLACEMENT...ON NOV. 26, 2016...THAT SKEEN LAW FIRM HAD BEEN AUTHORIZED TO SETTLE CLASS ACTION SUIT WITH ME ....AND OTHER CUSTOMERS WHO HAD PAID OUT OF POCKETS TO HAVE THEIR VEHICLES REPAIRED....ALL I WAS REQUIRED TO DO ....MAIL ALL RECEIPTS...REPAIR ORDERS...A LEAST OF ALL OIL CHANGES...MAINTENANCE REPORTS...UP UNTIL THE REPAIR DATE OF NOV. 26, 2013...WHICH I DID...I ALSO AN ONLINE CLAIM.#BMR0395137-20160303...AFTER, I MAILED COPIES OF MY REPAIR ORDERS...MAINTENANCE REPORTS...OIL CHANGES ETC...FROM MOMENTUM BMW..10002 SOUTHWEST FREEWAY..HOUSTON, TEXAS 713-596-3100...MINI OF THE WOODLANDS..16675 INTERSTATE 45 SOUTH....CONROE, TEXAS ..1-936-344-1258...MOTORCARS LTDS-HEMPSTEAD..8101 HEMPSTEAD...HOUSTON, TE4XAS 713-863-9388...WHICH MAILED VIA UNITED STATES POSTAL SERVICE...TRACKING ARTICLE #9505512496386064288269ON 03/04/2016..PER SKEEN ADMINISTRATOR DEPARTMENT....TODAY, MARCH 23, 2016...IRECEIVED A LETTER DATED...MARCH 18, 2016...STATING: "DEAR CLAIMANT, "YOU DID NOT PROVIDE DOCUMENTATION SHOWING PROOF OF PAYMENT FOR THE REPAIR/REPLACEMENT OF THE ENGINE. PLEASE PROVIDE DOCUMENTATION THAT SHOWS PAYMENT FOR YOUR OUT-OF-POCKET EXPENSES, SUCH AS A RECEIPT, A CANCELLED, OR CREDIT CARD STATEMENT...IN THE ORIGINAL LETTER...WHICH I HAVE A COPY...IT WAS STATED: NOTICE OF PROPOSED SETTLEMENT OF CLASS ACTION...2007-2009 MINI COOPER S HARDTOP(R56)... THE SETTLEMENT WILL: PROVIDE CASH REIMBURSEMENT FOR CERTASIN EXPENSES AS A RESULT OF A TIMING CHAIN TENSIONER OR TIMING CHAIN FAILURE IN THE MININ COOPERS LISTED ABOVE AND...EXTEND THE WARRANTY ON THE TIMING CHAIN TENSIONER AND ITS COMPONETS......WHICH I DID OWN...WHICH PER THEIR SKEEN INSTRUCTIONS I DID FILE WITH MY THEM FOR REIMBURSEMENT....THERE WAS WAS NO MENTION OF REPLACEMENT OF ENGINE IN SKEEN'S ORIGINAL....
"
...
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What Claimant Wants Hide
1. Payment due: #73639 Apr 08, 2016 $3,675.04
2. Refund: N/A Apr 08, 2016 $0.00
3. Other – Pay for claim posting cost Apr 08, 2016 $7.99
Cash total : $3,683.03
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Respondent's Counteroffer

There has been no response to this claim from Skeen V. BMW NA Claims Administrator..C/O Class Action Administration, Inc. P. O. Box 6878...Broomfield, Co 80021. This claim will remain posted until resolved
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  • Question: by Ryan S — Online mediator
    • On: 09-08-2016
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  • Did you show proof of payment (not just a work order) for the replacement of your engine and or chain tensioner/timing chain?  You will not be reimbursed for oil changes/maintenance as they are only requiring those receipts for proof that the vehicle was maintained in accordance with their guidelines and that negligence did not contribute to the premature failure of the timing chain/tensioner.  Resubmit work order detailing timing chain/tensioner/engine replacement with clear proof of payment (Cancelled check, credit card statement, etc.) and proof that vehicle maintenance was carried out in accordance with manufacturers guidelines.  If you do not have these invoices they can be obtained from the dealer or service facility which carried out the service.  
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