Public Mediation

L.C. vs. Sprint (Headquarters)

L. C. vs. Sprint (Headquarters)
6391 Sprint Pkwy, Overland Park, Kansas, 66013, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 2030293
    • Amount Involved: N/A
    • Filed On: Jan 27, 2017
    • Posted On: Feb 07, 2017
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"My name is Leila Ruble Cook and I was a very happy US Cellular customer. Sprint took over US Cellular and my account was placed with them. My US Cellular bill was $100.00 a month for 3 lines. Sprint told me when taking over my account that everything would remain the same. It did not. They also told me that US Cellular towers still remained. My bill went up to $200.00 a month for 1 line and most of the time I had no service on my phone because of towers. I was over charged for over a year until I disconnected service with them. I owed them supposedly $200.00. They have now turned me into collection for over $1400.00. They made a $1200.00 profit from me when that was not what was agreed upon for services. The customer service workers that work for Sprint lied to the US Cellular customers to get their business. Sprint has received more of my money than what was agreed upon. I do not owe them anything. If anything they owe me."
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What Claimant Wants Hide
What By When How Much
1. Remove from credit report. Sprint made $1200.00 extra from me already. Feb 14, 2017 N/A
Non-cash: 1 items
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Sprint (Headquarters). This claim will remain posted until resolved
Offer History
Jan 27, 2017
Claimant's Terms of Settlement to Sprint (Headquarters)
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