Public Mediation

Travel Services Dispute

V. T. vs. Travel Services
po box 756, No. Aurora, Illinois, 60542, United States
Amount Involved: $198.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2908159
    • Amount Involved: 198.00
    • Filed On: Mar 12, 2014
    • Posted On: Mar 23, 2014
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Feel Ripped Off!!!! - Information used to obtain me as a customer was false and misleading - Bought this in June 2013 and started the process of getting a date for cruise. In January - was told all dates I chose were high season and that high season was January through September and that there would be a surcharge to go during that time period of $311.00 and some few cents per person. That would make the cruise $410.00 for an inside cabin - I can go for less than that calling Royal Caribbean direct and getting a cabin. I had paid $99.00 per person (total of $198.00) and it appears that there is really no time to go that is not high season because all the time frames that Royal Caribbean has a ship out of Port Canaveral are during high season or holiday. There was never any chance of getting a cruise for the $99.00 pp. I spoke to someone at Travel Services but they are not very cooperative and told me to look again and give them new times and dates but all I find are dates that are during the holiday time frame after the end of High Season. In other words there is not a chance to partake in the offer and I would like my money back. This is just a rip off!!!!!"
...
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What Claimant Wants Hide
1. Refund: purchase price Apr 01, 2014 $198.00
2. Other – Pay for claim posting cost Apr 01, 2014 $7.99
3. Other – Physical delivery charges Apr 01, 2014 $2.99
Cash total : $208.98
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Respondent's Counteroffer

There has been no response to this claim from Travel Services. This claim will remain posted until resolved
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