Public Mediation

U S Cellular Dispute

E. N. vs. Us Cellular
8410 W Bryn Mawr Ave Ste 700, Chicago, Illinois, 60631-3463, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I recently purchased a new cell phone with U S Cellular and was assured my rate would be about the same as I had been paying in the past. I was also told I had 30 days to change or cancel service. AFTER the 30 days were up my statement arrives with $160.00 recurring charge with NO explanation of what it was for.. I called U S cellular to inquire what it was for and how often such a charge would appear on my statement and NOT satisfied with the non response to my question. To cancel service it is $350.00 charge so they wait the 30 days before billing me the $160, which, gives customers a choice either pay the $160.00 or the $350.00 and get service from another cell service without such OUTRAGEOUS charges tacked on your statement. UNFAIR BILLING PRACTICES"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites US Cellular to make a fair offer.
1. Other – Copy claim to regulators Aug 06, 2014 $14.99
2. Other – Pay for claim posting cost Aug 06, 2014 $7.99
3. Other – Physical delivery charges Aug 06, 2014 $2.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from US Cellular. This claim will remain posted until resolved
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