Complaint History & Business Rating for AFLAC (American Family Life Assurance Co., Headquarters)

1932 Wynnton Rd, Columbus, Georgia, 31999-0001, United States.

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What AFLAC (American Family Life Assurance Co., Headquarters) customers think NEW

Claims vs AFLAC (American Family Life Assurance Co., Headquarters) (2):

Rate AFLAC (American Family Life Assurance Co., Headquarters)
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend AFLAC (American Family Life Assurance Co., Headquarters) to a friend?
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AFLAC (American Family Life Assurance Co., Headquarters)’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    L.W. vs. Aflac Insurance

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:Aflac sold my husband a Heart policy... Knowing that I had conditions called AFIB (Atrial Fibrillation) they said it was not part of the questions that we had to answer in the police process. Our agent then said for us to go ahead and try to submit a claim after I had to go in for surgery. Then it took them months to say that they had denied our cl...
    • Claim
    • Seeking:

    AFLAC Inc-Dispute-#1548150

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    Claimant says:Back in Sept 2007 I purchased several policies from AFLAC. One of the was the top of the line hospitaliztion plan they offered. I thought I was doing a good thing for my family, since I was a single parent. Several years earlier I had been hospitalized and it caused a get deal of finanical stress on my family. In March of 2012 I was hospitalize...

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