Complaint History & Business Rating for Alabama Department of Revenue

50 North Ripley, Montgomery, Alabama, 36132, United States.

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No unresolved complaints againt Alabama Department of Revenue.
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  • Commented By:Joe C.
  • Recommended:No
  • On:07-Jun-2020
Joe C. says: For years as an Alabama individual taxpayer, I have used and been extremely pleased with your website's free, fillable, tax forms. I thought they were the best I had ever seen, state or federal. This year I was shocked and disappointed to see that it had been discontinued. In its place the Dept/Rev has installed a byzantine, complex new question and answer format where you cannot see the forms but are asked endless and mostly inapplicable questions. What fool approved this giant leap backwards?
Additionally, you have completely fouled up the print-a-form feature to the point where it took me hours to print a Form 40 with 2 accompanying schedules. That's right, I'm going back to a pencil and paper return due to the ridiculous new format you have chosen. I'm betting you are forcing thousands of additional taxpayers to do the same! Please scrap the new system but I assume the approving supervisor needs a job--how about Janitor?
Joe Carroll
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