Apple Inc.’s Complaint History (7):
8 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says: Recently, my wife's 4GB APPLE IPOD NANO, while playing suddenly exploded and caught fire on my wife's desk at work, almost burning her hand as she had to toss on the floor, also damaging her office carpet, before be able to extinguish the flames.
On 7-19-2017,The below complaint was emailed to Mr Timothy Cook/Apple Executive Corp Customer Relatio...
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- Claim
- Seeking:
For:
- Customer service runarounds
- Problem with a service
Claimant says:THE HELL??? Excuse the language but I've got money in my pocket and I desperately need a phone. Who turns off a chat? My chat was fully engaged and then cancelled. It takes a unprecedented level of stupidity for a negative review to come from me. I studied and work in hospitality hotel management.
Your server was patient and polite. I would like t...
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- Claim
- Seeking:
For:
- Commercial / Other dispute
Claimant says:I purchased an I Phone6 from Best Buy. It locked me out a couple of days later. I did not remember my Apple ID so I went to the Apple Store to have them unlock it. I was told that I needed to work directly with Apple to have it unlocked so as not to lose all my information. I called Apple the next day. I was working with one of their representativ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- "This feels like a scam to me."
- Bad business practices
- Failure to disclose facts
Claimant says:A week and a half ago I received a notification that a new software was available for my iPhone 5s, laptop and iPad, called iOS9. It claimed to fix glitches and bugs, like all previous softwares did. Without hesitation, I proceeded to download this iOS9 software to my iPhone5s first, then to my laptop and then to my iPad. My laptop and my iPad s...
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- Claim
- Seeking:
For:
- Customer service runarounds
- Problem with a product
- Problem with a service
Claimant says:I took my MacBook Pro into an apple store (a 3 hour drive away from my home) 2 months ago complaining that my computer was overheating, acting slowly and Mail wasn't working. I wanted to get this all fixed then specifically because I was moving out of the country for 7 months and wouldn't be able to take it back in. The tech reset a password on mai...
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