Complaint History & Business Rating for Ashley Furniture Industries & HomeStores (Headquarters)

1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States.

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What Ashley Furniture Industries & HomeStores (Headquarters) customers think NEW

Claims vs Ashley Furniture Industries & HomeStores (Headquarters) (7):

Comments and Feedback from Users

  • Commented By:January B.
  • Recommended:No
  • On:23-Jun-2016
January B. says: My complaint with Ashley was resolved after a long arduous effort; It could have been resolved sooner but they chose to drag it out. They found out that I'm no quitter. Their "no return" no refund/exchange" policy is a major problem especially if the customer is spending a great deal of money in the store. I had to go through the corporate office before I obtained a level of professionalism and respect. However, I would recommend Ashley Furniture Home Store to my worst enemy: my nosey, duplicitious next door neighbor.
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Ashley Furniture Industries & HomeStores (Headquarters)’s Complaint History (6):

7 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    refund for sofa

    For:
    • "I just feel ripped off."
    Claimant says:My 85 year old mother purchase a sofa for me on 8/1/2010 from Ashley furniture. She paid cash which was our second mistake. First mistake was walking into this store.They delivered this sofa on 8/5/2010 and they could not get it up my stairs and into my entrance. This was a sectional 2 piece sofa.They took the sofa right back. I called the Monday a...
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