Complaint History & Business Rating for Bank Of America (Headquarters)

100 N Tryon St Ste 220, Charlotte, North Carolina, 28202-4031, United States.

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What Bank Of America (Headquarters) customers think NEW

Comments and Feedback from Users

  • Commented By:Jeran C.
  • Recommended:No
  • On:09-Feb-2016
Jeran C. says: In California, where it is a two party record law... they record all conversations but afte rbeing lied to numerous times, I told them that I would begin to record calls. They said no it was against their policy and hung up. After talking to someone they said that Yes, they record calls but do not allow themselves to be recorded. How obvious is this? Rather than have two records of conversations, we are forced to only have one. Their copy, which can be lost or found as needed.
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  • Commented By:Ivette G.
  • Recommended:No
  • On:06-Feb-2016
Ivette G. says: I feel they do not care about their customers. They don't stand by what they claim to guarantee. Bad business
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Bank Of America (Headquarters)’s Complaint History (29):

29 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    BAnk of America Home Loan-Dispute-#1645605

    For:
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:Since February of 2011, I have tried to work with Bank of America Home loan to re-write my Mortgage at my old residence in Illinois but have received an un-countable amount of people trying to be my represent. I was required to fax my personal information’s like bank accounts and other sensitive information’s but was informed over and over by Ban...
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    • Claim
    • Seeking:

    BAnk of America Home Loan-Dispute-#5359669

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:Bank of America has been giving me the run around on a streamling refi. Having done a streamling refir before I know the difference. It has been 2 1/2 months of paperwork. I have recieved packet after packet to fill out and fax. I have had phone calls ignored. It takes days to recieve return on requests for e-mail updates. Everytime I ask to reciev...
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    • Claim
    • Seeking:

    Bank of America-Dispute-#3142256

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    Claimant says:I received a refi loan from BofA in 2006. I am a senior citizen who requested a $15,000.00 . However, I believe I was taken advantage in getting this loan because I did not know what an all interest loan meant and they gave the loan @ll% with a payback payment of $44,000.00 in 50 years. I would have never agreed to puchase this loan with those te...
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«»

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