Bob's Discount Furniture, Inc.’s Complaint History (2):
2 claims are currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Problem with a product
Claimant says:I bought 2 couches from bobs and upon delivery one was defective - they sent a service person who told me that the frame was twisted and could not be repaired. When speaking with a superviser I was told that nothing could be done. Then I asked to return the furniture and was told no. None of this information is in their ads.
-
- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a product
- Problem with a service
Claimant says:For the past 2 months, our experience with Bob's has been frustrating, neglectful, unfair and, ultimately unsatisfactory. In terms of customer care and commitment to kind and courteous business practices, we have been treated poorly.
At the end of May 2012, we purchased 4 items of furniture: an entertainment center and 3 tables (1cocktail and 2 e...
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