Complaint History & Business Rating for Bronx Lebanon Hospital

1650 Grand Concourse, Bronx, New York, 10457, United States.

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What Bronx Lebanon Hospital customers think NEW

No unresolved complaints againt Bronx Lebanon Hospital.
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Comments and Feedback from Users

  • Commented By:Dr. S.
  • Recommended:No
  • On:27-Jan-2019
Dr. S. says: On Thursday, Jan 24, 2019, my daughter was taken to the emergency by EMS. After about 45 to an hour when our insurance information has been taken and initial paperwork signed, a lady security guard came to tell us to go and wait outside until we are called. I told her we came in with EMS and that there was no need for us to go outside again when no skilled professional has seen my daughter yet. She insisted we leave the triage and so we left to Montefiore and upon arrival, my daughter was given IV treatment.

Whoever instructed the security to put us out could at least come to us and talk to us the same way they took the insurance information and not hide behind security to put a minor sick person out without care. This is shameful and unprofessional.
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  • Commented By:Evelyn F.
  • Recommended:No
  • On:23-Jan-2019
Evelyn F. says: Very uncomfortable atmosphere. To say that the employees are unprofessional is an understatement.
My daughter went to their emergency room, with a possible concussion and she was completely distraught after we left.
Petty and ignorant.
The lack of care and empathy is why we will never go there again.
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  • Commented By:George S.
  • Recommended:No
  • On:26-Apr-2018
George S. says: Personnel lack professionalism, and seemly don't follow policies
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