Complaint History & Business Rating for Center Point Energy

700 Linden Ave W, 1024357, Minneapolis, Minnesota, 55403, United States.

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No unresolved complaints againt Center Point Energy.
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  • Commented By:Miklos T.
  • Recommended:No
  • On:29-Jun-2022
Miklos T. says: have Home service plan with Central Point energy about over 3 years,
Always take advantage on customer, Never show up on the schedule appointments. Make impossible to wait time frame 8:00AM - 12:00AM waiting time. Example spring maintenance visit, only Able to schedule November and do not even show up.

I cancel finally the service because I cannot take it anymore. Still try to charge me even the representative told me " I understand your frustration" " we give you 2 months refund". I receive the bill and still charging when I ask why was told you cancel the plan so the credit cancelled to. When I asking for the Supervisor put me on over the hour wait than told me nobody available, will call me in 3 years I have this approx. 15 times and nobody call me back when I called and ask the explanation why do not receive the call - cannot finding any records for the requests. Also when I ask for operator name or ID refusing to give out.
It is very frustrating and disappointing, unfortunately no other provider available to switch or gas energy so Central point take advantage on customers.
I need refunds for all miss services and every single month charges for Home plus service.
Miklos Toth
6327 36Th Avenue N, Crystal, MN 55427
Phone: 612-616-4962
Email: miklos195656@gmail.com
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