Complaint History & Business Rating for Claim Jumper Restaurants

18050 Brookhurst St, Fountain Valley, California, 92708, United States.

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What Claim Jumper Restaurants customers think NEW

No unresolved complaints againt Claim Jumper Restaurants.
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Comments and Feedback from Users

  • Commented By:Linda M.
  • Recommended:No
  • On:29-Nov-2019
Linda M. says: I arrived with my party at 5:30 PM Thanksgiving for a 5:45 reservation. The hostess acknowledge our arrival and a half hour later went up to complain that people that arrived after us were seated she said we didn’t check in. I said no I checked in with you. Once we were seated our waiter was in a daze. It took quite a while to get drinks. Then soup was served. No bread or eating utensils. It took asking a busboy and the waiter a while to get it. Napkins were damp. No bread was ever served. I ordered the prime rib rare. It was overcooked the thinnest piece I’ve ever had and most an edible. The mashed potatoes were cold. The vegetables look like they were swimming in water before they were served and unedible. My nephew ordered try tip which was also horrible, mashed potatoes cold and same over cooked vegetables. My sister ordered the salmon cooked to perfection but same over cooked vegetables. I’ll never go back. This was at the Long Beach Market Location. The reason I didn’t complain is it was a holiday and I knew the servers were overworked. No excuse for the horrible food delivered from the kitchen. I could’ve gone to a cheap coffee shop shop and had a better piece of lousy prime rib.
Never again!
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  • Commented By:Virginia B.
  • Recommended:No
  • On:27-Nov-2015
Virginia B. says: We were at Claim Jumper La Mesa on Thanksgiving at 2 pm - the waiter acted confused like he did not want to work that day. He took our order brought 1/2 of the tables soup and salad - when we asked afer a long time for the other peoples he then brought out theirs and extra soup which was thick and non edible. after that immediately food was served?? we had to ask for bread and was told they weren't prepared for so many people? we had reservations?? then when it came time to pay they gave me my bill in a glass? no ink pin to sign? I will never ever eat there on a holiday again.
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