Comments and Feedback from Users
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Commented By:Christine M.
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Recommended:No
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On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
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Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:My complaint is with Comcast Cable, I was a Comcast customer for a while. Readying for an upcoming move I went to the store to cancel my service. I turned my service equipment in at the front of the store and proceeded to the clerks desk who told me that turning my equipment should cancel my service. So I left, and came back a few days later just t...
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- Claim
- Seeking:
Claimant says:Comcast will not add cable/internet service to our short street...It once was a court, and is still called that...But. it now goes through...There is cable service at both ends of the street. I can see it from my window...Residents are retirees and would like this service for the rest of our days...
The street we would like Comcast on is Moore Ct....
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- Claim
- Seeking:
Claimant says:I signed up for triple play 02/03/14 for $150.00 a month for two years in March 2014 I requested a new phone number for the voice service that was part of the plan and to port back the 904-725-7752 to ATT. When that occurred Comcast Representatives told me the computer automatically dropped from the program and they would fix it. They were billing...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Overcharge or billing error
Claimant says:A woman by the name of JuneZampolino came to my house to talk to me about Comcast I said no not interested to many problem with them she said she would be in charge of my account to contact her june 2, 2016 contacted her because the dish said I would be breaking my contract she said not to worry about anything . well the dish bounced my account 280...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a service
Claimant says:I PAY MY EXTREMELY HIGH BILL EVERY MONTH AND ALMOST EVERY MONTH I HAVE A PROBLEM WITH COMCAST ABOUT EITHER MY COMPUTER OR TELEVISION SERVICE. TODAY WHILE WATCHING CHANNEL 500 IT CLOSES MY CHANNEL AND SAYS I HAVE TO CONTACT COMCAST WHICH I DID AND AFTER A 30 MINUTE RUN AROUND LIKE I ALWAYS GET THEY CAN'T RESOLVE MY OR I SHOULD SAY THEIR PROBLEM, A...
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