Comments and Feedback from Users
-
Commented By:Christine M.
-
Recommended:No
-
On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
Respond. Click here if you're authorized to respond to Comcast - Comcast Xfinity customer comments or edit information on this profile.
Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:i bought the service from COMCAST /XFINIT ( INTERNET, CABLE) they came to my house offering a camera for FREE with security service, after a month they sent me a letter( SEE ATTACHED) telling me that they forgot to charge me the equipment (the camera), at that moment I called them 3 times trying to understand what happened, finally they asked me ...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- "This feels like a scam to me."
- Bad business practices
- Customer service runarounds
Claimant says:This company is pointless to call about fixing any issue...literally anything i call for..falls on deaf ears. They try to upsell u on product...advertising a great deal...but does not disclose hidden fees like box or modem rent charges each month. Which honestly should be free since we chose to use them and returning it after cancelled. If I rent ...
-
- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:When our firm moved offices we elected to keep our Comcast internet service and discontinue our Verizon phone service and bundle new phone service with Comcast. As part of this process we wanted to (1) port our main number because of customer recognition and expedite customer communication; (2) install Comcast's auto attendant service to allow f...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
Claimant says:I have two comcast Accounts: One at 5432 31st Street NW Washington DC and One in Ocean City Maryland. OC Account # is 09532 638283-02-2 and DC Account # is 09529 271533-01-3 The problem we are having is getting Comcast to post the payments to the OC account. They post everything to DC account and then tell me that I am past due on the OC accoun...
-
- Claim
- Seeking:
For:
- Personal injury
- Rude Behavior
- Rude or Unprofessional Behavior
- Violation of privacy
Claimant says:On July 31st, 2015 I was assaulted by Daniel Joiner. An employee at Comcast. He showed up to where I was living. He assaulted me in the driveway of my residence. I sustained numerous injuries. I also have video evidence of what took place. I have loss of wages totaling over $30,000. I am writing to demand a settlement from Comcast. If we cannot com...
Gain the power of numbers - Join PeopleClaim users negotiating with
Comcast - Comcast Xfinity
to resolve their complaints.
Resolve My Complaint