Comments and Feedback from Users
-
Commented By:Christine M.
-
Recommended:No
-
On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
Respond. Click here if you're authorized to respond to Comcast - Comcast Xfinity customer comments or edit information on this profile.
Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Problem with a product
- Problem with a service
Claimant says:I have recently upgraded my Comcast system to a new wireless modem and the new "X1" Platform in August and September of 2013. Since then I have had 4 Techs out with a total of about 12+ hours not to mention all the calls and "On Line" chats with techs in other countries, my issues are ongoing. I had a tech out yesterday and he placed a filter inlin...
-
- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
Claimant says:I changed from Centurylink to Comcast xfinity. They came and setup my TV ,internet and phone on 4/10/13 .They told me I could keep my phone #801 969 6949 ,which I have had for over 40 years.I told them I surely wanted to keep it ! Well they changed it !! Now I can
call out but we don't get any incoming calls. We reported this to Comcast 4/14/13 ....
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
Claimant says:I have two complaints. My first one is with my business account account #8220122012835103
In Febuary of 2012 I called to set up a buiness account. I signed up for one year, However when I called on friday July 13th tosee what my option was to close my account because the business do not take place. I was told that I had a three year contract and if...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
Claimant says:Our Comcast bill has being $252.00 for the past year after we had to change on package because mu fiancée was laid off. Last month our bill was $286.86 we paid $399.00 leaving a $113.00 credit that we thought would be put towards our next bill. When my fiancée started getting unemployment we looked in to the home security that we purchased for $39...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Overcharge or billing error
Claimant says:I have had comcast services for about 6 years. I had internet/cable service then decided to drop cable because the bill would always change from month to month, and it would increase??? So I just kept the internet service for the past 3 years at a consistant price of 69.00 a month. This last Dec. 28th a rep (Marco Campos) for comcast stopped by ...
Gain the power of numbers - Join PeopleClaim users negotiating with
Comcast - Comcast Xfinity
to resolve their complaints.
Resolve My Complaint