Comments and Feedback from Users
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Commented By:Christine M.
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Recommended:No
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On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
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Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Contract / Agreement / Promise dispute
- Overcharge or billing error
- Poor value
- Problem with a service
Claimant says:Just look at the history screen at the Comcast customer service center. Hope nothing has been deleted.
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- Claim
- Seeking:
For:
- Contract / Agreement / Promise dispute
- Overcharge or billing error
Claimant says:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Billing / Fees
- Poor Value for Money
- Service Problem
Claimant says:Due to comcast conversion in aug,and some customer rep in Denver pressing the wrong button, we lost our hbo showtime and high-channel service we enjoy in our house that we have owned for 18 years and were given a more expensive program service and are being charged a tenant fee because they say we are renting our home. We went from a lst of the mon...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Billing / Fees
- Questionable Business Practices
- Safety Issue
Claimant says:During the summer we experienced issues with Comcast services (tV, internet, phone) . after complaints and complaints they finally replaced the underground faulty cable and by doing so they they cut a sprinkler pipe.
After many complaints without results we decide to cancel the services.
After canceling our contract we were charged for $443.51 fo...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Billing / Fees
- Service Problem
Claimant says:COMCAST BILLING, SEEMS TO BE IN THE BUSSINESS OF
MAKING MONEY ABOVE THE CALL OF DUTY! I HAVE BEEN A CUSTOMER OF COMCAST IN DELAWARE FOR CLOSE TO 20 YEARS. NEVER HAD A PROBLEM,ALWAYS PAID ON TIME.
SO WHEN I DID GET A PROBLEM I THOUGHT IT WOULD BE TAKEN CARE OF TO MY SATISFACTION.NOT SO! THERE WAS A PROBLEM IN COMCASTS EQUIPMENT, SO I CALLED THE...
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