Comments and Feedback from Users
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Commented By:Christine M.
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Recommended:No
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On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
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Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
Claimant says:<p>In late Feb/18 I drove to my TD bank on Sunrise Blvd. Ft. Lauderdale and had them issue an 'Official Check' payable to Comcast. Next, I drove to the Comcast offices on Federal Highway in Ft. Lauderdale to deliver the check. It surprised me that they took the information from the check, inputted into their computer and returned the copy of chec...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
- Problem with a service
Claimant says:<p>I am asking you to help me resolve a problem that I am having with Comcast (Xifinity). Every month they are sending my bill for a hundred and something dollars. I call them up and ask them why is my bill so, high every person that I speak to is telling me a different lie. I spoke with a representative last month because I was charged $112.00. He...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:<p> I signed a contract for service on a bundle TV,Internet,PHone.My contract was for two years at 149.99 +Tax. we never order movies or any extra service. My bill was never for the amount that we agreeed on always higer. Then i find out that my service was going too increase $25 dollars that i was only 12 mos on the frist rate.So i called seattle ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
- Problem with a service
Claimant says:In the middle of October 2016 I did call Comcast to put back my phone and internet for the 1st November 2016. . I had to wait till the 17th of November 2016 to get a phone line and internet. Comcast was suppose to send a person who never show up. After my complain another person show up to let me know that he did not have time to fixe my problem....
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:my problem is with Comcast they have ignored me for three months , I started with Comcast December 2016 the 28. they sent me the equiptment to hook up myself and they tried to boot the service from their station, well they could not do it , they then told me that they would send a service man out to see what the problem was and if it was on my end ...
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