Complaint History & Business Rating for Commonwealth Care Alliance Inc

30 Winter Street, Boston, Massachusetts, 2108, United States.

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No unresolved complaints againt Commonwealth Care Alliance Inc.
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  • Commented By:Jan H.
  • Recommended:Maybe
  • On:08-Mar-2019
Jan H. says: For the most part the caseworkers do okay it's the transportation department that has very little concern for clients. The new transportation program started the first of the year and is a total nightmare. The new system is leaving clients stranded with no way home, rides are showing late if at all. The old system worked like clockwork never had a late ride or was stranded. After three months they should realize this new system is not working and revert back to the old system work the bugs out of the new system before utilizing it again. The way it is now is just a serious accident waiting to happen. I also do not agree with using the lyft or uber programs our personal information is not being protected from the public, total disregard of the Hippa law.
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