Complaint History & Business Rating for Consumer Cellular (Headquarters)

7204 SW Durham Rd Ste 300, Portland, Oregon, 97224-7574, United States.

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  • Commented By:Margaret M.
  • Recommended:No
  • On:28-Oct-2017
Margaret M. says: they don't care about their customers or if they are stealing from people who don't have an account with them.
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Consumer Cellular (Headquarters)’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Philip Davis vs. Consumer Cellular (Headquarters)

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a service
    Claimant says:<p>Consumer Cellular refuses to release my phone. It was already released and the number transfered to ATT 5 months ago. The Phone failed and was under warrantee from Motorolla who replaced it coded to Consumer Cellular which is their practice to replace it to the original service provider. When called to open the sim code lock both by me  and ATT ...
    • Claim
    • Seeking:

    My Claim vs. Consumer Cellular (Headquarters)

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:In 2014 I called Consumer Cellular because I needed a phone I could afford and it was advertised through AARP promising low payments and good customer service. Well, I bought the hype. My payments started out as $25 or more a month, and reached $60 to this day which is not easy living on Social Security. Since 2014 I have had nothing but problems...
    • Claim
    • Seeking:

    vs. Consumer Cellular (Headquarters)

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:Account # 102534903 - Paul Atkinson, 167 Browntown Rd., Prospect, VA 23960 On Jan. 4, 2016, my wife and I opened a Consumer Cellular account and purchased a phone for $84.76. On Jan. 13, 2016, we decided to stay with Verizon. We called and cancelled our account on Jan. 13th and returned the phone and all merchandise we received on Jan. 14, 2016. ...

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