Cricket Wireless (Headquarters)’s Complaint History (4):
4 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Failure to disclose facts
- Failure to honor promises
Claimant says:On October 8, 2014 switched services from ATT to Cricket. (ATT wireless balance $50.41) In store Trenton, MI West Rd 48183 location. Samantha waited on me - while she was transferring my account from ATT, I gave her personal information on ATT account. I asked both Samantha along with her Manager who was in local office today about how ATT accoun...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
Claimant says:Cricket Communications have been my cell provider for 10 years. For the last 8 months I have been charged for a broadband service which I used for 3-6months, then I decided to stop that service 8 mths ago, because I had no need for it anymore. I have made numerous attemps at getting this done by going to my local store twice, by calling Cricket se...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:I bought a modem and service. When I brought the modem back the next day to get a refund because the modem was so slow. and the best they could do . I sat on the phone with tech. support for over 2 hours. they said my loc. didnt have enough signal. so i wanted a refund for the service and new modem I paid for. They only refunded the cost for the mo...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Poor Value for Money
- Questionable Business Practices
Claimant says:I purchased a Broadband Modem and a Cell phone from them . Neither one works as it should. Have been waiting since August 22, 2010 for a decision from them on what to do. I also paid for monthly service plans on both and am paid to October 20th, but am receiving no service from the cellphone and little from the use of the modem.The two business ...
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