Comments and Feedback from Users
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Commented By:Valerie H.
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Recommended:No
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On:22-May-2017
Valerie H. says:
the last two computers I bought from them a tablet and laptop have been nothing but disasters. The tablet has been sent back and worked on at home too many times. The laptop screen fill apart and Dell could not fix it so they sent a refurbished one and this computer is coming apart too. I am afraid to open or close it because the keyboard is coming apart at the hinges and I don't know how much longer it will work.
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Commented By:Lydia W.
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Recommended:No
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On:15-Jun-2016
Lydia W. says:
There was li I wasttle to no contact with me from either Dell or People claim regarding this matter. The only answer I received was from a Dell technician. I thought that someone in Authority would look at this claim; it was t old to me by
a Premium Support tech who said the claim was denied. After continuing Now,, Premium support ( my son purchased) I was told I would need to pay $399,or $499 to have a senior tech help me with that. I kept getting calls from Dell until I said I would not buy that. Now I'm unable to submit this unless I log on to Facebook. I give up!!!
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Message from the PeopleClaim Administration: “All claims not marked as closed as of 2/8/16 mailed or re-mailed to the CEO of Dell Inc., Mr Michael Dell.
If you are the claimant, and the company contacted you personally to resolve this issue, please log into your response page, or contact us at support@peopleclaim.com, to ensure that the claim is properly closed.
If you are the respondent, please log into your response page, or contact us at support@peopleclaim.com if you need assistance.
If you are the claimant, and the company contacted you personally to resolve this issue, please log into your response page, or contact us at support@peopleclaim.com, to ensure that the claim is properly closed.
If you are the respondent, please log into your response page, or contact us at support@peopleclaim.com if you need assistance.”
Dell Inc’s Complaint History (10):
10 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:On Aug 15th I called Dell for Tech support for my computer. I explained the problem and I was told one of the techs would be able to fix the computer and the support would be available for 30 days. I was told the computer would have to be reloaded and I explained I did not have the windows operating system disc. He assured me that was not a proble...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
Claimant says:I know it is hard to buck a million dollar company as I am sure Dell is, but I firmly believe I do not owe them anything.
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- Claim
- Seeking:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
Claimant says:I PURCHASED A NEW DELL DESK-TOP COMPUTER AND PRINTER FROM DELL IN THE YEAR 2008. THIS PRINTER PURCHASED FROM DELL HAS NOT WORKED SINCE WE MADE THE PURCHASED THIS DELL COMPUTER IN 2008. DESPITE NUMEROUS CALLS TO DELL'S CUSTOMER SERVICE AS OF THIS DATE, 8/13/10 THE PRINTER IS STILL NOT WORKING AND DELL STUBBORNLY REFUSES TO DO ANYTHING ABOUT IT....
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- Claim
- Seeking:
For:
- Product Defect
- Questionable Business Practices
- Warranties or Rebates
Claimant says:
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