Complaint History & Business Rating for Dell Inc

One Dell Way, Round Rock, Texas, 78682-7000, United States.

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What Dell Inc customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 3 customers reporting.
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Comments and Feedback from Users

  • Commented By:Valerie H.
  • Recommended:No
  • On:22-May-2017
Valerie H. says: the last two computers I bought from them a tablet and laptop have been nothing but disasters. The tablet has been sent back and worked on at home too many times. The laptop screen fill apart and Dell could not fix it so they sent a refurbished one and this computer is coming apart too. I am afraid to open or close it because the keyboard is coming apart at the hinges and I don't know how much longer it will work.
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  • Commented By:Lydia W.
  • Recommended:No
  • On:15-Jun-2016
Lydia W. says: There was li I wasttle to no contact with me from either Dell or People claim regarding this matter. The only answer I received was from a Dell technician. I thought that someone in Authority would look at this claim; it was t old to me by
a Premium Support tech who said the claim was denied. After continuing Now,, Premium support ( my son purchased) I was told I would need to pay $399,or $499 to have a senior tech help me with that. I kept getting calls from Dell until I said I would not buy that. Now I'm unable to submit this unless I log on to Facebook. I give up!!!
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  • Commented By:Wade D.
  • Recommended:No
  • On:27-Apr-2016
Wade D. says: Dell should probably change it's name to Dellhi as it is now an from India run with the lack of ethics and respect for American business ethics and a lack of knowledge regarding U.S Consumer protection laws..
Was a great Company from Texas and is now a horrible company run out of India.
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  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
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Would you recommend Dell Inc to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.
Message from the PeopleClaim Administration: “All claims not marked as closed as of 2/8/16 mailed or re-mailed to the CEO of Dell Inc., Mr Michael Dell. If you are the claimant, and the company contacted you personally to resolve this issue, please log into your response page, or contact us at support@peopleclaim.com, to ensure that the claim is properly closed. If you are the respondent, please log into your response page, or contact us at support@peopleclaim.com if you need assistance. If you are the claimant, and the company contacted you personally to resolve this issue, please log into your response page, or contact us at support@peopleclaim.com, to ensure that the claim is properly closed. If you are the respondent, please log into your response page, or contact us at support@peopleclaim.com if you need assistance.”

Dell Inc’s Complaint History (10):

10 claims are currently posted for public review and comment :

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