Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    J.M. vs. Direct Tv

    For:
    • "I just feel ripped off."
    • Contract / Agreement dispute
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:They were never able to actually bundle our account and falsely had us under a contract stating that it was meanwhile they overcharged us for a year and then charged us two then cancel the service after several attempts to try and correct their mistakes. They now are us a great deal of money as well as they only have one department supposedly that ...
    • Claim
    • Seeking:

    L.N. vs. Directv - Headquarters

    For:
    • Bad business practices
    Claimant says:I talked to 4 different sales people trying to get me to change to Directv. I said i would if they had the Pac12 network. All said they did have it. So I switched to directv. When the tech installed the system and was done he asked me if i had any questions. I said what channel is the Pac12 network on. He said they don't have it. That is my compla...
    • Claim
    • Seeking:

    E.W. vs. At&T & Directv Bundle

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:<p>ON 06/30/16 I spoke with Julia K. about a ATT U-Verse bundle which consisted of phone,internet and Dtv and quoted $140 a month for the bundle. Every month from 07/16 to 06/17 I called to be lied to time and time again. They didn't know where Julia K. got that price promising to fix everything. Fortunely I have a copy of our chat which I told the...
    • Claim
    • Seeking:

    My Claim vs. Directv (Headquarters)

    For:
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:<p>My complaint is that Directv still  charges me for Early Cancellation fee even though I only transferred to AT&T u-verse when they are one and the same company. In fact, before I cancelled with Directv sevice, I talked to AT&T and confirmed that there will be no cancellation fee. And also, my contract with Directv because I have been with Direct...
    • Claim
    • Seeking:

    J.W. vs. At&T & Directv Bundle

    For:
    • Bad business practices
    • Overcharge or billing error
    • Problem with a product
    • Problem with a service
    Claimant says:<p>AT&T is trying to charge me $480 for service which I only had for 3 weeks due their terrible service with the internet.Threatning to report me to the 3 major credit bureaus which I dont need. Their equipment was returned back in January & getting through to the right person who SPEAKS  ENGLISH is a whole different issue to deal with. They defaul...

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