Duke Energy Corp’s Complaint History (3):
4 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says:I rented a mobile home to a woman Kerry, she had the power turned on in her name lived there 10 years and moved out. So I call duke energy to put the power in my name so I could do repairs. duke energy said I can not get the power turn back on until her bill is paid in full because my son Shannon lived with her, they told me to get her to pay the...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
Claimant says:I am a disabled senior citizen living on a fixed income. I have been trying for over a year to have my payment due after the 3rd of the month and I was told they don't care about my situation, this is their billing practice. There are some months that I am billed twice, due on the 1st and again on the 29th or 30th. I am charged a late fee each t...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
Claimant says:We believe we have been overcharged on our electric bills over the past 3 months. They have steadily increased over this period of time without extra energy use at our residence on Mayfair Ct., Clearwater, FL.
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