Complaint History & Business Rating for ESN Direct

16211 N Scottsdale Rd # 247, Scottsdale, Arizona, 85254-1584, United States.

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What ESN Direct customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 2 customers reporting.
  • Rate your experience with ESN Direct

Comments and Feedback from Users

  • Commented By:Robert C.
  • Recommended:No
  • On:04-Jul-2017
Robert C. says: This company uses their television show to sell coins that they don't have. They take customers money and never plan to ship coins. They only ship coins to customers that contact consumer agencies or use legal actions. They literally prey on old customers with the idea that they will not remember order or die before ESN direct has to ship. They also do not ship anything that they claim to have bought from their warehouse. If they do ship at all, it is sent from a company called Chattanooga coin company in Georgia. Do your own homework and look up professional history of a man by the name of Lewis Revels.
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  • Commented By:Alex M.
  • Recommended:No
  • On:05-Jun-2017
Alex M. says: They believe they can rob or steal from customers by illegally changing there accounts to suite there business needs by not doing any follow up work to see who made the mistakes in their company. Even when they have proof that they made the mistakes. I know they have the proof I sent it to them on 5/11/2017, a copy of my account showing it was never paid.
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Rate ESN Direct
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend ESN Direct to a friend?
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ESN Direct’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    D.G. vs. Esn Direct

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a service
    Claimant says:<p>i have had coins on orde r since november 2016. the last order was april 2017. before they stopped taking my calls i was getting the runaround from aj. he would tell me all of my orders would be shipped in 2 weeks. i am still waiting but they stopped answering the phone.</p>

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