Ford Motor Company (Headquarters)’s Complaint History (12):
12 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:Dear Sir or Madam.
I purchased a new Black Label Lincoln MKZ from Pacifico Lincoln on Saturday November 5, 2016. Within the first month of ownership I started to have computer issues.The computer touch screen totally shut down and rebooted itself while I was driving it.I have also had a problem with the the switch that controls the headlights. The ...
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a product
Claimant says:last fall my air conditioning stopped working. in the spring i took it to a mechanic and was told that Ford sent out a e-mail telling people about a bad gasket that can mold and break up plugging up the air conditioner. These are in the 2009-2012 Escapes. I own a 2012.
I called to complain and was told that they had a program that could help but i...
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- Claim
- Seeking:
For:
- Failure to disclose facts
- Failure to honor promises
- Problem with a product
Claimant says:My car broke down while on a cruise with a group of friend. I had the car towed to the local ford dealership. This was Sunday. Monday I got a call and was told it will cost me for them to look at the car if the breakdown wasn't covered. At that time I thought to myself why would he even say that. The car is under warranty plus I have ford extend...
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- Claim
- Seeking:
Claimant says:I had bought a truck ford f-150 xlt. bought in dec 27 2012 ,i had started having problems with the gear. when move from park to drive, it sound a click noise and i took it 2 times and they found the problem was normal, another problem start with the ac .they found that some pipes where damage and they apparently fix it ,the ac do not cool enough b...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a product
Claimant says:Severe corrosion and peeling on my 2008 Lincoln MkZ wheels. The Lincoln dealer charged me $30 to have the rims "fixed" to the point that so much sealant was used that it was oozing out. I had 3 leaky tires for a few weeks losing air daily due to the corrosion on the inside of the rim that is also quite visible on the outside. I have complained to t...
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