Complaint History & Business Rating for Ford Motor Company (Headquarters)

1 American Rd, P.O. Box 6248, Dearborn, Michigan, 48126-2701, United States.

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What Ford Motor Company (Headquarters) customers think NEW

Comments and Feedback from Users

  • Commented By:Mark W.
  • Recommended:Maybe
  • On:18-Nov-2016
Mark W. says: I have followed through people claim in regards to my 2015 mustang vibration issues. I have read countless reviews on the issue. Is the same as everyone else. They all claim to have gotton the run around from dealers as well as ford directly. I contacted ford on this issue and they claim to have no knowledge of such issue ( drive line vibration) No one has offered to look into this for me. The dealer ship claims that the new tires need to break in. Are you kidding me???
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  • Commented By:Wayne S.
  • Recommended:N/A
  • On:23-Mar-2016
Wayne S. says: I qwn a 2013 Fortd Escape. The interior panel on the lift gate completly feel off the door! All of the the retaining molded clips have all fractured off. Is this a common problem! can it be repaired without replacing the whole interior panel? Only 25000 miles on vehicle and this happens !
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Ford Motor Company (Headquarters)’s Complaint History (12):

12 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Ford Motor Company-Dispute-#6674142

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:Re: 2006 F-350 SD 4x4 VIN 1FTWX31P36EA94163 The above mentioned truck which has 11,750 miles on it. Since it was purchased at the end of 2005, the turbo has been replaced four times or at approximately 2500 mile intervals. It is presently on its fifth turbo. The vehicle is well maintained with oil and filter changes more frequent than ...
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    • Claim
    • Seeking:

    New car - NO SPARE TIRE - how smart is that?

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a service
    Claimant says:To solve my wifes "mid life crisis" we purchased a 2011 Mustang coupe. She travels as Occupational Therapist for a company out of Albuquerque serving schools in Magdalena, Alamo Navajo Reservation and Quemado. She fractured the side wall of the right rear tire and went to get the spare tire. There she found a 12 volt air compressor but no spare ti...
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    • Claim
    • Seeking:

    neglegence that could have caused death

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:I RECEIVED A LETTER STATING I NEEDED TO BRING MY TRUCK INTO FORD MOTER COMPANY BECAUSE THERE WAS A RECAL ON THE GAS TANK STRAPS. I TOOK IT IN ON THE 5TH OF OCTOBER AND WENT AND DID SOME SHOPPING WHILE I WAITED. MY APPT WAS AT 2:00 AND AT 3:30 STEVE THE PARTS MANAGER CALLED ME AND SAID THE TRUCK WAS READY BUT MY BACK BRAKES WERE DOWN TO 2ML. HE ASK...
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    • Claim
    • Seeking:

    $3000 Tune Up

    For:
    • "I just feel ripped off."
    • Product Defect
    Claimant says:If Ford would cover all the labor charges over and above what should be the allotted time to change 8 spark plugs we would be happy. But they are claiming no responsibilty for a problem they created.
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»

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