Complaint History & Business Rating for Friendly Kia

5819 US Highway 19, New Port Richey, Florida, 34652-2935, United States.

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No unresolved complaints againt Friendly Kia.
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  • Commented By:Arturo S.
  • Recommended:No
  • On:08-Mar-2017
Arturo S. says: I bought a 2016 KIA Optima from Friendly. After I drove it off the lot I realize that the engine would hesitate, round rough and drove like it had serious engine problem. I took the vehicle back to Friendly and they test drive and said there was nothing. I took back a second time complaining about the same problem, they did nothing. The third I took back they had me drive another similar to mine. I told them that there was a big difference between that vehicle and my Optima. I became frustrated with Friendly KIA because of the way I was treated so I decided to go to FUSSILLO KIA of Westley Chapel where I was treated better. They test drove my KIA and said yes your vehicle hesitate and it don't perform like a new vehicle. After a third trip FUSSILLO they decide to install a new transmission. The problem continue with my KIA. I call the owner of FRIENDLY and I tried to explain to him about my problem but I was totally rude and dismissive to my situation. I have evidence that KIA Corporation is aware of the problem with the 2016 KIA OPTIMA. I am requesting that they fix this problem or put me into a new car.
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